Jessica Mickelson

Communications Coordinator · Good Shepherd Lutheran Church

Irvine, CA

In My Own Words

I am currently seeking a job opportunity that will utilize my passion for sustainability and marketing, as well as my enthusiasm, leadership, customer service, administrative and editorial skills.

Work Experience

Communications Coordinator

Good Shepherd Lutheran Church

2017 – Present

• Develop and create a comprehensive communication plan to promote and support the ministries of the church • Design and maintain website content • Create digital and print designs for promotion of programs and events • Manage, execute, and distribute consistent content on social media platforms

Front of House Associate

Mr. Holmes Bakehouse

2017 – 2017

• Provide customers with a friendly experience through quick connections and knowledge of the product • Assist teammates and work together to collectively execute all tasks of interacting with customers, keeping a clean workspace, and maintaining workflow

Social Media + Marketing Intern

FLDWRK

2017 – 2017

• Build and refine the FLDWRK social media strategy • Manage, execute, and distribute consistent content on various social media platforms • Create supplemental content such as blog posts • Perform research to find articles, resources, or other content that is relevant to the FLDWRK follower base

Editorial Director

Spoon University

2016 – 2017

• Responsible for all aspects of editing and writing for an online publication of about 15 articles per month • Oversaw a team of 10 writers to produce a consistent flow of new article ideas based on trending topics • Supported Social Media Managers in implementing social media strategies on Facebook and Instagram

Seasonal Retail Sales - Women's Apparel

Nordstrom

2016 – 2017

• Assist customers in finding, trying and purchasing everything from clothing to shoes to jewelry • Create personal connections with customers and anticipate their needs • Set and exceed both short and long term personal sales goals • Consistently open Nordstrom Rewards, debit or credit accounts

Barista

Philz Coffee

2016 – 2016

• Assisted in opening the first Philz Coffee in Orange County, CA • Utilized knowledge of coffee combinations in order to provide the customer with suggestions and high quality drinks • Provided a customer-focused experience through making memorable connections with guests and completing their order in a timely fashion

Ice Cream Trainer

Sprinkles

2014 – 2016

• Fast paced work environment • Prepared unique desserts while following health safety regulations • Provided excellent customer service by making quick connections with guests, operating the cash register and training two new employees per month

bobble Campus Representative

MRY

2015 – 2015

• Responsible for driving awareness, education and excitement for bobble within the UC Irvine community through strategic partnerships • Instagram, Facebook & Twitter platforms were utilized to spread the word about bobble • Collaborated with co-representative to brainstorm and execute

Cupcake & Ice Cream Associate

Cako Bakery

2013 – 2014

• Frosted and assembled cupcakes, scooped and created ice cream cones and sandwiches • Performed daily responsibilities such as stocking merchandise, keeping a clean work space and organizing products and supplies • Worked independently, as well as part of a team, to complete these tasks and maintain a steady work flow

Administrative Assistant

GM Realty Advisors

2012 – 2012

• Assisted small real estate development company with client relations, market research, preparation of site selection packages and general office support