Jessica Baker
Area Sales Manager
Raleigh | United States
Skills
- people person
Interests
Travel
The outdoors
Ukulele
Adventures.
Beer tasting
Summary
Activity
Work experience
JUUL Labs, Inc
Senior Division Manager | 11/2016 - 08/2022
Manage a team of territory managers to merchandise and sell in meet a set of KPI's. Work cross functionally with marketing, sales ops and other departments to roll out go to market strategies and implement various sales initiatives to exceed goals and expectations.
Forward Air
Inside Sales Manager | 02/2013 - 11/2013
o Successfully managed an account base of over 1,000 customers through high volume of daily phone calls and e-mails
o Met and exceeded quarterly comp of about $800,000 for Q1 – Q3.
Forward Air
Area Sales Manager | 01/2013 - 08/2013
o Managed and grew a book of business that includes all major airline accounts, Freight Forwarders and Third Party Logistic companies
o Acts as an escalation point to resolve current business issues and complex customer issues
o Sales performance – Q1 Target $1.5 Mil vs Actual $2 Mil -- 136% Increase YOY
o Successfully built a pipeline to help forecast and build successful account growth through accurate reporting and YOY comparisons
o Exceptional inter-personal, organizational, oral/written communication and problem resolution skills that aid the successful gaining of new clients
Outside Labs Inc
National Sales and Operations manager | 01/2010 - 10/2011
o Created SOP and all operations manuals for third party fulfillment house
o Set up and managed third party fulfillment warehouse
o Worked closely with senior management to finalize the annual budget, production quantities and projected sales forecasts
o Managed the social media and worked with Marketing manager to support our sponsored athletes by providing product, getting PR hits for both athletes and product and attending local events and trade shows to hand out swag and sell the brand on a B2B and B2C level
o Lead sales and customer service contact for 1000+ large National accounts such as, REI, Sport Chalet, Amazon, London Drugs, Sport Chek
o Increased average dollar per door from $100 -$600 by implementing a larger initial sell in package and helped build increased brand awareness
Outside Labs
Sales Manager | 09/2007 - 12/2009
o Inside and outside sales support
o Product Demo's and display setups at specialty retailers and chains i.e. Sports Authority, REI, Road Runner etc in Southern California from San Diego to Santa Barbara
o Event/Trade show attendance
o Reporting – A/R, commissions, monthly sales reports, P&L, inventory analysis
Education history
University of La Verne
Bachelor of Science | 2003 - 2007
