Jake Miller
Group Sales Account Executive · Los Angeles Angels of Anaheim
Laguna Niguel, CA
Work Experience
Group Sales Account Executive
Los Angeles Angels of Anaheim2017 – Present
• Sold over 1 million dollars in ticket revenue over a two year span • Source new sales opportunities through inbound lead follow-up, outbound cold calls, networking and emails to aggressively sell large group ticket packages, events, and luxury suite rentals • Develop and execute group ticket sales promotions and theme nights • Serve and grow ticket sales through the use of referrals and service any fan experiences that may be tied to them • Set face-to-face meetings and stadium tours as necessary to close business
Inside Sales Representative
Los Angeles Angels of Anaheim2015 – 2017
• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails to sell season seats, mini-plans, group events, luxury suite rentals, premium individual tickets, and spring training packages. • Understand customer needs and requirements to assist with selling products and upgrading packages. • Provide quality customer service for existing clients as well as working to renew and upgrade their ticket packages. • Set face-to-face meetings and stadium tours as necessary to close business.
Team Room Coordinator
Dick's Sporting Goods2015 – 2015
• Enter customer work orders and subsequent vendor purchase orders in Primo system for all team room business • Follow up all vendor acknowledgements to ensure proper purchase order receipt, product availability and delivery • Heavy phone and email communication with customers with timely follow through for all customers and problem solve issues as needed to ensure satisfied customers. • Maintain all established team room procedural standards, meeting or exceeding loss prevention audits as well as tight inventory controls
High School Soccer Coach
Dana Hills High School2014 – 2015
• Provide training direction, encouragement, motivation, and nutritional advice to prepare players for games • Monitor players use of equipment to ensure safe and proper use • Plan, organize, and conduct practice sessions simultaneously enforcing safety rules and regulations • Strategically adjusts coaching techniques, based on the strengths and weaknesses of players • Communicate with parents of players to provide information and answer questions
Sales Associate
Dick's Sporting Goods2014 – 2015
• Consult customers on their product inquiries in order to fulfill their needs • Maintain the merchandise and visual presentation standards throughout the department • Offer friendly service to customers to ensure a memorable shopping experience
