Isabelle zaik
Warranty Manager
United States
Skills
No information
Interests
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Industries
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In my own words
— IsabelleOutdoor industry professional with a demonstrated history of working in customer service management and sales Adaptable, high energy and personable with an aptitude for working in dynamic environments Strong skills in communication with a Bachelor of Science in Marketing from Westminster College in Salt Lake City
Trajectory
Sep 2018 — Now
Warranty Manager · DAKINE
- Managed all retailer and consumer warranty inquiries via phone and email
- Managed replacement parts line list and inventory based on distributor and consumer
needs
- Created and delivered monthly warranty reports for management and product teams
- Hired, trained, and supervised seasonal employees
- Directed and recorded accurate communication through internal channels for resolution
with Accounting, Product, Ecommerce, and Dealer Service team
Jun 2017 — Sep 2018
Salesperson · Radio Boardshop
- Used In depth knowledge of skate and snow product in alignment within consumer
needs to help promote sales
- Completed biweekly merchandising projects which included creating window displays,
table and face out displays
- Familiarized consumers with a variety of brands, including snow and skate softgoods and hardgoods
Jun 2017 — Jul 2018
Senior Stylist · Free People
- Drove sales and built connections with customers through genuine conversation and assistance within the store
- Responsibilities included sales, monthly merchandising projects, and restocking
Nov 2015 — Apr 2017
Marketing Intern · Park City Powder Cats
- Managed guest reservation process via phone and email from time of booking to arrival
at lodge
- Assisted with day to day logistics including communication with guides while in the field
and various base lodge projects
- Participated in promotional videos and materials
- Strong communication, dynamic problem solving and creative thinking were necessary
for this role
Activity
Education history
Westminster College
Bachelors of Science | 2012 - 2016
