Warranty Manager

Top Management

Outdoor industry professional with a demonstrated history of working in customer service management and sales

Adaptable, high energy and personable with an aptitude for working in dynamic environments
Strong skills in communication with a Bachelor of Science in Marketing from Westminster College in Salt Lake City

- Managed all retailer and consumer warranty inquiries via phone and email
- Managed replacement parts line list and inventory based on distributor and consumer
needs
- Created and delivered monthly warranty reports for management and product teams
- Hired, trained, and supervised seasonal employees
- Directed and recorded accurate communication through internal channels for resolution
with Accounting, Product, Ecommerce, and Dealer Service team

- Used In depth knowledge of skate and snow product in alignment within consumer
needs to help promote sales
- Completed biweekly merchandising projects which included creating window displays,
table and face out displays
- Familiarized consumers with a variety of brands, including snow and skate softgoods and hardgoods

Salesperson

- Drove sales and built connections with customers through genuine conversation and assistance within the store
- Responsibilities included sales, monthly merchandising projects, and restocking

Senior Stylist

- Managed guest reservation process via phone and email from time of booking to arrival
at lodge
- Assisted with day to day logistics including communication with guides while in the field
and various base lodge projects
- Participated in promotional videos and materials
- Strong communication, dynamic problem solving and creative thinking were necessary
for this role

Marketing Intern

Isabelle zaik is a Warranty Manager at DAKINE. View their experience, skills and work history on Malakye — the professional network for creative,…

Isabelle zaik — Warranty Manager at DAKINE

Isabelle zaik

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Education history

Westminster College