Christina Morgan

Social Media Associate · Urgently, Inc.

Missoula, MT

In My Own Words

With a passion for social media and a diverse background spanning sales, retail, customer service, management, and administration, I bring a well-rounded skill set to any role. Over the years, I’ve developed a keen understanding of digital marketing, content creation, and audience engagement—skills that drive brand growth in today’s digital landscape.

Beyond my professional experience, I actively run multiple online sales channels, leveraging platforms like Poshmark, Facebook, Instagram, Snapchat, X, and TikTok to market products, connect with audiences, and optimize sales strategies. This hands-on experience has deepened my expertise in e-commerce, social media strategy, and personal branding.

I'm always looking for new opportunities in the social media space—whether it’s content creation, strategy, or brand growth. Let’s connect!

Find me online:

Poshmark: @danachic842

Facebook: facebook.com/danachic842

Instagram: @danachic842

Snapchat: @danachic842

X: @CLowetweets

TikTok: @danachic842

www.linkedin.com/in/danachic842

Indeed Profile: https://profile.indeed.com/p/christinam-hz8q5hl

Work Experience

Remote CSR: Partner Support

Urgently, Inc.

2025 – Present

CSR for incoming calls and chats from Partners. Assisting with roadside issues for customers. Updating jobs through calls and chats.

Event Staff

Logjam Presents

2021 – Present

Part-time security staff for events and concerts.Provided customer service to crowds of up to 4,000 patrons by answering questions and assisting them.Efficiently scanned hundreds of tickets for events at the Wilma and Kettlehouse Amphitheater.Ensured safety measures for patrons and staff.

Packager

Groove Solventless

2023 – 2024

Customer Service Manager

OSRX

2018 – 2023

- Managed up to 60 customer inquiries daily via phone, email, and live chat. - Trained and onboarded 20 new employees using structured documentation and coaching. - Resolved escalated customer issues, achieving a 98% satisfaction rate. - Utilized CRM platforms to track customer interactions and maintain service standards.

Social Media and Sales

DLTI

2015 – 2017

Executed online marketing campaigns via email and social media platforms. - Surpassed sales targets through strategic communication and negotiation. - Managed and updated website content to enhance user engagement.