Christin Makhlouf
Senior Retail Manager · Steamboat Resort & Corporation
In My Own Words
I have over 11+ years experience in Buying, Retail Sales, Marketing and Customer Service. I specialize in achieving sales goals through the implementation of revenue building strategies, as well as establishing and maintaining successful vendor partnerships. My expertise includes: • Managing day-to-day interaction with clients • Implementing merchandising guidelines and directives • Collaborate with teams domestically and internationally • Negotiating costs, terms and delivery of product and projects • Exceeding sales goals monthly and annually • Coaching leaders to work as a team Along with exceptional organization and time management skills, I am an analytical thinker and problem solver.
Work Experience
Senior Retail Manager
Steamboat Resort & Corporation2016 – Present
• Oversee merchandising for 18 retail locations with over 10 million is sales revenue • Monitor and maintain retail inventory levels for each location • Manage store operations including: recruitment, training and performance evaluation • Managed the opening of 4 new locations from build out to set up • Closely work with marketing to promote all rental and retail events • Promote customer service in all aspects of the work place • Established sales goals and drive initiatives for sales teams • Manage web store product assortment, availability, sales and events • Communicate regularly with buying team for shop assortment and needs • Implemented visual displays and monthly execution of merchandising to engage clients and help stimulate sales activity • Educate, manage and mentor managers and staff on leadership and selling techniques • Produce yearly retail shop budgets and forecasting plans • Prepare and analyze daily sales reports, open orders and transfers • Review monthly OTB • Direct loss prevention initiatives and decreased shrinkage from 3% to 1%
