Chris Price
Experienced General Manager · lululemon athletica
Missoula, MT
In My Own Words
I’m a passionate and driven people leader with over a decade of leadership experience in both national and global retail organizations.
As a seasoned Human Resources professional with extensive experience in full cycle recruitment (multi-state/time-zone), payroll management, employee relations investigations, and performance management, I have developed a proven ability to thrive in dynamic and high pressure environments.
Additionally, my career has afforded me a well rounded background leading retail facilities. Some of those highlights include:
-Full P&L ownership of stores with annual sales ranging from $1 million to $150 million. -Total oversight of entire store staff with the highest total staff count being 180 employees. -Multi-unit leadership with the max number of locations led being 17. -Regular communication with C-Suite leaders to create and activate various retail strategies that were implemented across entire retail fleets.
Let’s connect if you’d like to hear more!
Work Experience
General Manager | Market Fulfillment Leader
Sam's Club2022 – 2024
•Implemented strategic operational and visual merchandising initiatives to drive annual revenue surpassing $100 million. •Led omni-channel fulfillment operations for a market comprising 17 stores, consistently achieving a top 5 regional ranking across all omni-channel metrics, including member satisfaction. •Significantly contributed to the market's success and the career advancement of associates by promoting 1 assistant manager to general manager, 6 hourly team leads to assistant managers, and 8 hourly associates to team leads, utilizing a people-focused and developmental mindset. •Leveraged a deep understanding of associate perception to transform the culture within the facility, resulting in a 16% increase in annual engagement survey participation rate.
Store Manager
Bed Bath & Beyond2021 – 2022
•Developed and implemented a staffing strategy that successfully recruited and onboarded 4 hourly managers and over 30 hourly associates in a challenging resort market known for its difficulty in hiring. •Boosted omni-channel revenue by $25,000 within the initial 60 days through the implementation of structured team member routines, optimized back-of-house processes, and achieving a market-leading in-stock rate of 98%. •Forged multiple partnerships within the resort community, resulting in over $250,000 in additional sales and sustained profitability for the Dillon location until the store closure.
Store Manager | Market Leader
Stance2019 – 2021
•Partnered cross functionally with store and HQ teams to plan and execute sales and marketing strategies that drove brand awareness, traffic, and revenue, driving $1.2 million to the Arizona market in 2020. •Developed various training programs focused on operations, visual merchandising standards, and store openings/closings, which were successfully rolled out across the entire retail fleet. •Managed a market of 7 stores with a combined annual volume exceeding $8 million, emphasizing a people-first leadership approach, promoting employee development, nurturing a positive company culture, and enhancing the consumer journey.
Senior Business Operations Manager
Old Navy2019 – 2019
•Managed a team of over 20 skilled sales associates and 4 hourly department managers in a high-volume store with annual sales exceeding $10 million. •Worked closely with the General Manager to successfully retrain existing staff of 25 associates, resulting in an 18% decrease in turnover compared to the previous year.
Executive Team Leader of Human Resources
Target2018 – 2019
•Supported human resources operations for a team of 6 salaried managers, 9 hourly managers, and over 200 hourly associates in a high-volume store generating annual sales of over $45 million. •Performed investigations into complex employee relations cases as needed and delivered recommendations to front-line and senior leadership on appropriate courses of action. •Boosted Team Member engagement by 13% and Team Leader engagement by 27% based on results from the annual engagement survey.
Assistant Store Manager
Toys"R"Us2011 – 2018
•Managed a team of more than 100 associates in a flagship-style layout store generating over $12 million in annual sales, achieving a remarkable safety record of over 365 days accident-free. •Acknowledged by Regional Leadership for exceptional execution of merchandising strategies and successful in-store activations that played a key role in surpassing revenue targets for two consecutive years. •Selected as district trainer for the Arizona market to enhance key performance indicators (KPIs) and elevate operational and customer service standards within the departments overseen by 7 hourly supervisors.
