Ana Spear

Kamas, UT July 2020 - July 2022 Communication: Produce all email communication, internal and external Manage club websites, social media and app Create all club collateral and manage publication while making sure all public and member facing aspects adhere to brand Coordinate all Club events with department heads Coordinate and plan employee events such as the bi-annual employee appreciation day and annual employee holiday party Marketing and Sales: Coordinate sales' campaigns Assist in building the VR Real Estate Team's relationship with the membership; socials, gatherings, etc. Create sales collateral Liaison between VR sales agents and Sotheby's Realty Interface with marketing firms Manage listings on the Victory Ranch website Tour and familiarize brokers with Victory Ranch Membership: Process all new member paperwork Coordinate onboarding process with new members and give orientations Membership tracking Assisted with the club and conversion process; renewed leases, new member applications, revisions of all club docs, etc. Executive Assistant to GM: Cooperating with the GM and assisting with anything from project planning to staff management Delegating daily tasks Manage GM's calendar and appointments Address member questions, comments, or concerns with direction from the GM on his behalf Creating agendas, recording meeting minutes and tracking action items

Created and executed punch lists Processed change orders Organized crucial files- building permits, inspections, certifications of occupancy, etc. In charge of inventory tracking (OSE/FFE). Wrote and distributed company and contractor field reports on ongoing construction projects Processed invoices and lien waivers Assisted in Pay Apps and Budget preparation Processed HOA ARC documents and checks

Worked with members and prospective buyers to plan custom itineraries for visits, company functions, private events, etc. Worked with all departments to reach member satisfaction, as well as plan and execute Club events Managed charging, reservations and authorizations Answered phones and emails with any inquiries, request, etc. within a fast paced, busy environment Customer recovery- amended and aided in any issues or complaints from members and guests