B.S. IN BUSINESS AND HOSPITALITY MANAGEMENT

Outdoor

Skiingtouringhikingtrail runningmountain bikingcampingtravelinghorseback ridingpaintingdrawing

MEMBERSHIP & COMMUNICATIONS MANAGER

Digital & Media

A motivated, goal oriented, self disciplined, and creative person in search of a likeminded company or career field not limited to, but making use, of current skill set. Pursuing a professional atmosphere that encourages advancement, leadership, individual input, trust, as well as teamwork and mutual development. Seeking to incorporate critical thinking, ingenuity, an intuitive eye for detail, as well as multi-level organization. A quick learner with strong interpersonal skills that excels in fast-paced environments and has experience working with confidential information and HNW individuals. An outdoor enthusiast who lives an active lifestyle, appreciates nature and the outdoors, and is pursuing career opportunities that fit within this dynamic.

Current position incorporates	previous duties within Communication, Marketing and Sales, and Executive Assistant roles, with additional emphasis on Membership duties
Head of member-lead Membership Committee
Works closely with the Events Department for member-related events, including informative, educational, and recreational
Head of Employee Relations Committee, primarily focusing on employee retention and culture

Kamas, UT	July 2020 - July 2022

Communication:
Produce all email communication, internal and external
Manage club websites, social media and app
Create all club collateral and manage publication while making sure all public and member facing aspects adhere to brand
Coordinate all Club events with department heads
Coordinate and plan employee events such as the bi-annual employee appreciation day and annual employee holiday party

Marketing and Sales:
Coordinate sales' campaigns
Assist in building the VR Real Estate Team's relationship with the membership; socials, gatherings, etc.
Create sales collateral
Liaison between VR sales agents and Sotheby's Realty
Interface with marketing firms
Manage listings on the Victory Ranch website
Tour and familiarize brokers with Victory Ranch

Membership:
Process all new member paperwork
Coordinate onboarding process with new members and give orientations
Membership tracking
Assisted with the club and conversion process; renewed leases, new member applications, revisions of all club docs,
etc.

Executive Assistant to GM:
Cooperating with the GM and assisting with anything from project planning to staff management
Delegating daily tasks
Manage GM's calendar and appointments
Address member questions, comments, or concerns with direction from the GM on his behalf
Creating agendas, recording meeting minutes and tracking action items

COMMUNICATIONS MANAGER & EA

Created and executed punch lists
Processed change orders
Organized crucial files- building permits, inspections, certifications of occupancy, etc.
In charge of inventory tracking (OSE/FFE).
Wrote and distributed company and contractor field reports on ongoing construction projects
Processed invoices and lien waivers
Assisted in Pay Apps and Budget preparation
Processed HOA ARC documents and checks

CONSTRUCTION & DEVELOPMENT ASSISTANT

Worked with members and prospective buyers to plan custom itineraries for visits, company functions, private events, etc.
Worked with all departments to reach member satisfaction, as well as plan and execute Club events
Managed charging, reservations and authorizations
Answered phones and emails with any inquiries, request, etc. within a fast paced, busy environment
Customer recovery- amended and aided in any issues or complaints from members and guests

MEMBER SERVICES COORDINATOR

STUDENT-ATHLETE TUTOR

F&B MANAGER IN TRAINING

MEMBERSHIP & EVENTS INTERN

GUEST EXPERIENCE ASSOCIATE

Ana Spear is a MEMBERSHIP & COMMUNICATIONS MANAGER at Victory Ranch Club in Park City, UT.

Ana Spear

Ana Spear

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