Ana Spear
Ana Spear
MEMBERSHIP & COMMUNICATIONS MANAGER
Park City | United States
Skills
No information
Interests
Skiingtouringhikingtrail runningmountain bikingcampingtravelinghorseback ridingpaintingdrawing
Industries
Outdoor
Work experience
Victory Ranch Club
MEMBERSHIP & COMMUNICATIONS MANAGER | 07/2022 - Current
Current position incorporates previous duties within Communication, Marketing and Sales, and Executive Assistant roles, with additional emphasis on Membership duties
Head of member-lead Membership Committee
Works closely with the Events Department for member-related events, including informative, educational, and recreational
Head of Employee Relations Committee, primarily focusing on employee retention and culture
Victory Ranch Club
COMMUNICATIONS MANAGER & EA | 07/2020 - 07/2022
Kamas, UT July 2020 - July 2022
Communication:
Produce all email communication, internal and external
Manage club websites, social media and app
Create all club collateral and manage publication while making sure all public and member facing aspects adhere to brand
Coordinate all Club events with department heads
Coordinate and plan employee events such as the bi-annual employee appreciation day and annual employee holiday party
Marketing and Sales:
Coordinate sales' campaigns
Assist in building the VR Real Estate Team's relationship with the membership; socials, gatherings, etc.
Create sales collateral
Liaison between VR sales agents and Sotheby's Realty
Interface with marketing firms
Manage listings on the Victory Ranch website
Tour and familiarize brokers with Victory Ranch
Membership:
Process all new member paperwork
Coordinate onboarding process with new members and give orientations
Membership tracking
Assisted with the club and conversion process; renewed leases, new member applications, revisions of all club docs,
etc.
Executive Assistant to GM:
Cooperating with the GM and assisting with anything from project planning to staff management
Delegating daily tasks
Manage GM's calendar and appointments
Address member questions, comments, or concerns with direction from the GM on his behalf
Creating agendas, recording meeting minutes and tracking action items
Victory Ranch Club
CONSTRUCTION & DEVELOPMENT ASSISTANT | 09/2019 - 10/2020
Created and executed punch lists
Processed change orders
Organized crucial files- building permits, inspections, certifications of occupancy, etc.
In charge of inventory tracking (OSE/FFE).
Wrote and distributed company and contractor field reports on ongoing construction projects
Processed invoices and lien waivers
Assisted in Pay Apps and Budget preparation
Processed HOA ARC documents and checks
Victory Ranch Club
MEMBER SERVICES COORDINATOR | 06/2016 - 04/2019
Worked with members and prospective buyers to plan custom itineraries for visits, company functions, private events, etc.
Worked with all departments to reach member satisfaction, as well as plan and execute Club events
Managed charging, reservations and authorizations
Answered phones and emails with any inquiries, request, etc. within a fast paced, busy environment
Customer recovery- amended and aided in any issues or complaints from members and guests
FSU Academic Services
STUDENT-ATHLETE TUTOR | 01/2016 - 05/2016
Erin Hills Golf Course
F&B MANAGER IN TRAINING | 05/2015 - 08/2015
Beer Industry of Florida
MEMBERSHIP & EVENTS INTERN | 01/2015 - 05/2015
Hotel Duval
GUEST EXPERIENCE ASSOCIATE | 08/2014 - 01/2015