Amber Vorhies

Maintaining a smooth office environment by handling clerical duties such as heavy phones, emails, e-commerce accounts, filing, inventory, purchase orders, credit card transactions, billing, computer database retrieval/maintenance, interaction with dealers/vendors, customer service, shipping, receiving, marketing/sales, coordinating trade shows and various motor sport events, product display, delivery/pickup of merchandise. Oversee product design, product research and consideration for all accounts including American Honda, Boot Barn, and other various corporations.

Managing day to day tactical and long-term strategies within the business, account for all incoming and outgoing inventory, deliver products to customers in a timely manner, review and approve billing invoices and expense reports, process all retail transactions, created various incentive programs and contests designed to support achievement of production goals. Responsible for implementing all business building and relationship building, photographing inventory including use of mannequins, share product knowledge with customers while making personal recommendations, place special merchandise orders for customers, manage social media sites.

Handling all payables, receivables, and collections. Duties include budgeting for monthly payables, entering payables into QuickBooks, printing checks, paying vendors, weekly planning and budgeting. Daily collection sheet for incoming patients, monthly billing and statements, entering contracts for new patients and setting up payment plans, collections of monthly payments from patients, credit card processing, credit card and cash reconciliation, banking, month end reports, redesigned employee training manual.

Managed a well-established practice with multiple locations with an average two million dollar per year gross income. Created guidelines and protocols to ensure budget and P&L goals were met or exceeded. Manage HR matters including recruiting new employees, employee reviews, compensation adjustments, and health care. Implemented a filing system for all employee and patient files. Approve and verify employee timecards on a biweekly basis and prepare payroll for processing. Worked with the marketing and sales department to increase overall growth year by year. Skills: Proficient in Word, Excel, QuickBooks, Orthotrac, and both Mac and PC.

Duties include verifying insurance, claims submission, collections from insurance companies, filing, answering patient questions about their coverage, created employee training manual for this position, as well as implemented e-filing of claims.

Duties include heavy phones, scheduling appointments, checking in clients, filing, mailings, computer database retrieval and maintenance, supply ordering, inventory, payment collections and processing, implemented a filing system for the various types of treatment we provided.

Various clerical duties for a database marketing firm. Duties include working with vendor accounts, purchase orders, answering heavy phones, emailing, coordinating meetings, filing, processing all orders while working as a team and maintaining an organized office structure.