Yolanda Gloria
Human Resources Manager · CHawk Technology International Inc
El Sobrante, CA
In My Own Words
Bilingual Senior Human Resources Professional with over 10 years of hands-on and strategic HR expertise across a variety of industries. A track record of developing strong working relationships across an organization.
Work Experience
Human Resources Manager
CHawk Technology International Inc2021 – 2024
Supporting 3 offices in CA and AZ for all human resources needs for exempt and non-exempt employees in a manufacturing environment • Payroll processing payroll on a weekly and semi-monthly pay cycle • Implementation of system modules to improve the support for payroll relating to 3rd party vendors (401k, benefits) • Auditing and updating existing company processes for ISO compliance • On-boarding new hire staff – preparing offer letters, background checks, drug testing, and training • Off-boarding staff, processing final checks, conduct exit interviews • Employee relations, organizing company events for internal employees • Coordinating annual employee survey to engage in changes within the company structure • Coordinating annual performance reviews to tie in with training needs to meet KPIs • Re-writing all job descriptions to better align with the actual individual role • Benefits Administrator – negotiating benefit plans, open enrollment, administer and resolve benefit related issues • Worker’s Compensation – manage worker’s compensation claims, including interfacing with the insurance carrier, injured associate and manage the injury free incentive programs. Review claims with broker representatives • Safety Administrator – Covid testing, tracking, initial intake, complying with CDC and OSHA regulations • Oversee corporate apartments in AZ & CA and the use of them Acknowledgement • 2021 Acquisition of AZ office (60 employee) • 2022 Acquisition – HRIS and Payroll system set up of Fremont office (62 employee) • Benchmarking compensation for each role within the company • Data analysis reporting for operation costs (Monthly Headcount Reports, Base wages vs OT) • Document process and procedures for all processes in HR • Created workflow system for processing process for auditing and compliance
Human Resources Consultant
Staffing Agency2020 – 2021
HR Generalist, Confidential November ‘20-January '21 • Support Concord office for all human resources needs for exempt and non-exempt employees • Manage all LOA due to Covid-19. Initial intake and frequent communication with employees through their quarantine • Manage employees traveling outside of California with regards to Covid-19 requirements • Day to day employee relations • Worker’s Compensation – manage worker’s compensation claims, including interface with the insurance carrier, injured associates. Review claims with broker representatives, etc. • Payroll Frequency conversion within ADP WorkForce Now HR/Payroll Manager January ‘20 to March ‘20 • Supported Pleasanton office for all human resources needs for exempt and non-exempt employees • On-boarding new hire staff – preparing offer letters, background checks, drug testing, and training • Off-boarding staff, process final checks, conduct exit interviews • Employee relations, conduct investigations • Benefits Administrator – administer and resolve benefit related issues • Worker’s Compensation – manage worker’s compensation claims, including interfacing with the insurance carrier, injured associate and manage the injury free incentive programs. Review claims with broker representatives. • Responsible for processing Payroll for branch sites using UltiPro
HR Manager & Certified Notary Public
Balfour Beatty Infrastructure Inc.2016 – 2018
Responsible for supporting 3 offices ~ in San Mateo , South San Francisco, and San Jose
• Responsible for supporting West Coast projects in California for HR • Partner with management to identify, design, and drive/implement human resources initiatives • Partnering with Union Halls on-boarding, off-boarding, grievances • Overseeing the planning of monthly social gatherings and holiday company events, off-site meetings with catering • Facility management, setting-up of satellite offices (furniture, coffee, supplies, shred-it, janitorial, etc.) • Heavy recruiting for various projects, in various levels of management (operations, engineers, management) • Managing and tracking training for employees (project orientation, safety training, development) Acknowledgements: • On-boarding system employee set up for new hires – tracking hardware/software assigned to new hires (ordering IT equipment, security access, drug testing) • Off-boarding system collection for terminating employees – collecting of equipment and deactivating systems
Human Resources Manager
IGN Entertainment2013 – 2016
• Responsible for supporting 4 offices ~ in San Francisco (Ziff Davis & IGN), Culver City, CA, Scottsdale, AZ & Seattle Washington • Manage immigration visas with outside counsel • Assisting with west coast acquisitions • Oversee the planning of monthly social gatherings and holiday company events • Lead Community Manager for company intranet system – Jive Communication Acknowledgements: • Team member of the Core Project Team, which implemented Jive Communication.
Education
Northern California Regional Employer Labor Law Updates
1999 – 1999
2004 -continuing education Worker's Compensation Review, 2003 - continuing education Payroll Service Training, ProBusiness, 2002 Payroll Service Training, ADP, 2002 Marketing Payroll Services, Paychex, 2000 How to Deal With Unacceptable Behavior, Human Resources Training
Personnel HR Training
1997
