Wesley Zondagh

? Responsible for developing customer relationships and expanding those relationships by providing excellent customer service while building portfolio and earning potential. ? Establish strong dealer relationships to gain preferred product positioning and provide business and marketing council to ensure the maximum sales potential. ? Utilizing Microsoft Dynamics CRM to Create, Update and Maintain Customer Reords, Sales History, Activities and Tasks ? Create and Maintain regular Call Cycles with Top 20 Dealers, utilizing 80/20 rule for sales management and effective territory growth

? Managing and maintaining accounts of strategic clients. ? Leverage the Reputation and Experience of the companies 36 year history, being an industry leader and innovator of this market segment. ? Accountable for developing, maximizing and maintaining long term relationship with potential and existing clients in order to enhance customer satisfaction, customer retention, and company sales. ? Consulted directly with clients to assess specific needs and prescribe responsible proposals mutually beneficial for all parties. ? Extensive Salesforce, QuoteWerks and Microsoft NAV utilization to maximise inbound and outbound sales leads, quotes and orders.

? Utilize broad scope of industry knowledge toward leading forward-thinking account operations, including managing top-performing sales representatives nationally while liaising among large-scale customers. ? Create detailed sales forecasts for the dealer network to be utilized by senior sales managers and product managers. ? Prepare reports on market analysis, competitor analysis, and market trends. ? Create sales objectives and strategies to help struggling teams increase productivity and meet sales metrics. ? Developed new ideas for increasing sales by executing grass-root events to assist in drumming up business. ? Worked with other employees to develop methods and procedures to increase sales, expand markets, and promote business.

? Defined my Target Customer List and Canvas my designated Territory. ? Handled Inbound and Outbound Sales Leads through SalesForce.com. ? Developed and expanded territory through prospecting and lead generation, thus increasing customer base and exceeding sales quotas. ? Responsible and accountable for the daily management of customer relationships, as well as leading revenue growth initiatives and collaborating on marketing initiatives. ? Established processes for monitoring and recording sales activities with a protocol for detailed follow-up to maximize close rate. ? Negotiated and secured sales with qualified clients as well as existing clients. ? Created an in-depth territory analysis presented to upper management to identify opportunities to expand market share. ? Anticipated potential opportunities through research of relevant markets and implemented sales.

? Focused my energy on the Golf and Surf industry as well as offered Patented and Innovative technologies to the new markets. ? Responsible for meeting and exceeding individual sales goals, prospecting, cold-calling, securing, and maintaining new business. ? Built lasting business relationships through performance and credibility. ? Developed positive rapport with people at all levels of responsibility. ? Ensured all sales metrics are met and exceeded.

Managed over 10 Brands within the Billabong stable and were also the South African Distributors for Boardstix Paint Pens and FIST Handwear. Served as the Western Cape Agents for Speedo. ? Contacted and followed up with various customers for appointments through phone or via email. ? Handled day to day customers and provide exceptional customer service. ? Hosted 3 Apparel and Accessory Pre-book Range Showings per Year. ? Served as sales Agents for 10 brands from GSM Trading including: Billabong, Element, Dakine, Sector 9, Xcel and Von Zipper. ? Demonstrated outstanding courtesy and strong interpersonal skills in all customer interactions; implemented all business-building expectations through web presence and social marketing. ? Serviced 40+ customers in Western Cape, South Africa as well as Namibia. ? Managed 3 Online Stores and 2 National/Chain Accounts. ? Proficient in customer relations, brand positioning, revenue growth, financial management, driving operational excellence, business development, price negotiations. ? Implemented successful sales processes that create accountability and results. ? Provided direction and support to sales for improved client relations and development. ? Manage a staff of 5 people and assisted them in well planned and strategic proposals to ensure maximum profits are achieved. ? Managed branch expenses related to my sales team to ensure the highest level of profitability is achieved. ? Built and maintained support with key customers and identifying new business opportunities. ? Developed sales initiatives and ensure all sales teams are following weekly sales plans as well as monitored the performance of all team member within the region