Ty Melvin
Sales/Visual Merchandiser · Bike World
Spokane Valley, WA
In My Own Words
Accomplished retail and sales professional with a proven record of transforming underperforming
operations into profitable, high-growth businesses across the automotive, motorcycle, and specialty
retail industries. While at Melvin's Bikes, led a turnaround that took the business from a $3M deficit to a
$4M profit within one year. At Bike Source, successfully retrained and developed staff to sell higher-end
products, resulting in a $3.2M increase in profit. Recognized for strong leadership, team development,
and exceptional customer relationship management. Skilled in both in-person and digital sales,
operational strategy, and driving sustainable business growth.
Work Experience
Sales/Visual Merchandiser
Bike World2025 – Present
Meet and exceed sales goals through assisting customers with bicycle purchases and additional accessories that are needed to make each ride epic. Regularly merchandise the store to gain additional sales from creative displays that are maintained regularly and constantly changing.
Sales/Internet sales manager
Aces Motorcycles2024 – 2025
Take photo and video of Motorcycles and products to create listings that grab the attention of customers. Follow up and build rapport with customers to create sales appointments. Provide walk around of vehicles, provide knowledge and close sale. Prepare finance paperwork. Prepare motorcycle for delivery.
Sales
Mike's Bikes2023 – 2023
Sales and customer service. Order processing and visual merchandising. Demo events.
Customer Experience Manager
Spot Bikes2021 – 2022
Provide customer demos at head quarters and around the country. Provide online customer support and sales. Drive sales through intriguing advertisement. Visual merchandise shop to grab attention of new riders to customize their bike and attire. Deliver an experience to the customer that is untouchable in the industry to create life long relationships.
Store Manager/Owner
Melvin's Bikes2018 – 2021
Worked to obtain new customers through networking, customer outreach and events. Created new relationship through advertising with other outdoor companies. Gained and maintained new relationships with multiple brands of equipment and bicycle companies. Visually merchandised store to create an atmosphere like no other. As a buyer I stocked sales floor appropriately to move products regularly and maintain cash flow. Hired and trained team to be effective at providing the best customer experience.
Store Manager
BikeSource2016 – 2018
Hired and trained staff to provide an exceptional customer experience. Advertised to a different sales market to gain higher end clientele. Focused on driving e-bikes sales, custom built Bikes, high end road and mountain. Visually merchandised store regularly to generate new sales. Managed off site demo program to build new relationships with customers.
Sales
Red Rock Bicycle Company2011 – 2016
Assisted customers with their sales needs, providing exceptional customer service and a well-rounded experience as well as built rapport to create a regular relationship with my customers.
