Seth Dornbusch

•Managed over 200 accounts •Proficient use of social media I.e. Instagram, Facebook and Twitter for marketing purposes •Discovered 40 new accounts via networking and cold calling •Organized and facilitated over 30 events to drive sales and brand awareness •Trained new hires •Provided weekly success reports to management

•Communicated with clients to understand their interest, limitations, needs and objections •Persuaded the customer to purchase by effectively responding to their objections •Researched and contacted potential new clients using Salesforce •Maintained an accurate and thorough contact database, effectively manage multiple tasks simultaneously, demonstrating flexibility, poise and attention to detail

•Coordinate job-site crews, material acquisition, project accounting, invoicing, permits, and inspections to ensure safe, efficient, and timely completion of all projects •Build excellent rapport with clients to generate 30% of new leads through customer referrals. •Delegate tasks effectively through open, clear communication channels to strengthen team efficiency and cohesion

• Analyzed new client’s personal history, job skills, and education to determine services needed to succeed in gaining employment • Collaborated with vocational training facilities and community based organizations for client referrals • Created “Career Advancement Plans” to assist clients in goal-setting and leveraging strengths to achieve career aspirations • Advised on development opportunities to strengthen financial and personal habits to achieve successful employment

•Managed and delegated duties to eight employees to maintain care and supervision of fifty resident students •Lead various Residential Counselor meetings; assisted in interview process and helped train new hires •Organized and planned each week’s activities and special events for the students •Lead employee on any crisis intervention and follow through to therapist on call/administration/parents etc. •Handled numerous crisis situations on and off campus in a mature, therapeutic, professional matter, always ensuring the student’s safety

•Exceeded over 95% of sales goals •Dedicated to maintaining customer satisfaction •Managed incoming freight and inventory control •Assisted in new employee training