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Scott Hainstock

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Service Technician
Kuna | United States

Skills

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Interests

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Industries

Bike
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In my own words

Scott

A bicycle industry veteran with experience and skills in manufacturing, design, service, and retail.

Trajectory

Jan 2020 — Now
Service Technician · Idaho Mountain Touring
Build, maintain, service, rent, and sell bicycles, winter sports and related outdoor equipment.
Sep 2015 — Mar 2019
Service Manager · Performance Bicycle
Supervisor: Rick Schimmel, Store Manager Description: Oversee daily operations of a retail service department. Duties: • Directly supervise up to 5 team members, indirectly supervise up to 10 additional team members. • Process warranties and special orders in direct contact with suppliers, including purchase order management and documentation. • Performing service writing, repair and maintenance, custom component installations, and insurance estimates. • Customer service, satisfaction, and conflict resolution. • Work within management team to problem solve and develop SOP.
Jul 2013 — Aug 2015
Mechanical Designer · Saris Cycling Group
Supervisor: Kevin Askling, P.E., Lead Project Engineer, Project Manager Description: Design, prototype, test, and analyze products, sub-systems, and mechanical components related to home bicycle storage and vehicle-mounted bicycle transportation racks. Duties: • Executed engineering projects to create functional product designs to be mass produced and sold to end users through industry channels. • Built, maintained, and locked in multi-level costed bills of materials for use by key stakeholders. • Created functional parametric 3D models of components and assemblies for use in analyzing a design's mechanical characteristics and aesthetics. • Created and maintained technical engineering prints to ASME Y14.5 2009 standards, and worked with these documents from prototype revisions through production release and subsequent revisions. • Actively negotiated project costs throughout the development process with manufacturing and sourcing groups. • Assisted test engineer in developing testing standards and methods, as well as the execution of functionality testing and collection, analysis, and dissemination of test results. • Assisted sourcing in finding suppliers of new and existing technologies. • Performed first-article dimensional analyses using digital and analog measuring equipment. • Delegated tasks as needed. • Utilized and maintained Dimension Elite and Fortus 250MC 3D printers.
Feb 2011 — Feb 2012
Mechanical Designer · CNC Solutions
Supervisor: Ron Roehl Description: Develop and build auxiliary CNC automation systems (mechanical), including automatic hydraulic clamping, automatic feeding/loading systems, hydraulic system controls, guarding, and electrical enclosures. Duties: • Design systems from project scope and on-site technical assessment as provided by the Lead Project Manager. • Build costed BOMs to understand and maintain projected costs. • Purchase, machine, and build systems. • Install systems in-house and on-site.
Mar 2007 — Mar 2009
Punch Press Operator, CNC Balancing Lead · Saris Cycling Group
Supervisor: Mike Root Description: Set up and operate punch presses Duties: • Load and mount tooling in punch presses. • Set presses (4 Rouselles, 1 Komatsu, 150 ton maximum, 10 ton minimum). • Operate presses, including first-article and in-process inspections for conformity to design specifications. • Set up, operate, and troubleshoot Hoffman and UniBal CNC flywheel balancers. • Run Hines horizontal tubing benders (2.5" diameter, .188" wall max). • Basic programming and operation of Miller robotic welders, including light hand welding and touch up. • Stack and move containers of raw and finished parts utilizing forklifts.
Jan 2001 — Jun 2004
Punch Press Operator · K&S Tool & Die
Supervisor: Kevin Mullen Description: Set up and operate punch presses Duties: • Load and mount dies in punch presses. • Set presses (5 Clearing brand presses, 1,000 ton maximum, 150 ton minimum). • Operate presses, including first-article and in-process inspections to ISO:2001 standards. • Stack and move containers of raw and finished parts utilizing forklifts.

Activity

Education history

Madison College (Madison Area Technical College) logo

Madison College (Madison Area Technical College)

Associates of Applied Sciences | 2005 - 2013

Connections

Wilson Beebe profile background
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Wilson Beebe

Brand Manager @ SC Johnson | Innovation, Brand, Design
SC Johnson

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