Scott Baldwin
Sales
Newport Beach | United States
Skills
No information
Interests
No information
Industries
Skate
Snow
Surf
Trajectory
Jan 2005 — Now
Sales · Quiksilver
• Assisted in the restructuring of the national in-house sales team consisting of 20+ individuals
• Identified, interviewed, hired, trained, and mentored new staff
• Established and implemented new policies and procedures designed to strengthen customer relationships
• Resolved conflicts and coordinated sales efforts between in-house sales team and outside sales representatives
• Achieved business process improvement through the utilization of sales tools including SAP, B2B, and Salesforce.com
• Directly responsible for policy and management of East Coast, Caribbean, and Puerto Rico in house sales team who maintain and execute entire order file for over 1,500 specialty accounts carrying the Quiksilver, Roxy, and DC brands
Jan 1999 — Jan 2005
General Manager / Buyer · Surfside Sports
• Managed all operational aspects of brick and mortar and on-line storefronts
• Budgeted and bought 90% of storefronts inventories
• Managed inventories so as to achieve reductions ranging from 10% to 25%
• Increased profit margins 5% to 15%
• Negotiated affiliate presence with all relevant manufacturers who maintain on-line affiliate programs
• Directed all branding and marketing opportunities
• Established and guided all merchandising efforts
• Managed the efficient flow of all the inbound and outbound product
• Implemented programs designed to enhance customer service
• Responsible for sales staff of 20+ individuals
Jan 1997 — Jan 1998
Sales Manager · Town & Country Surf Designs
• Assisted in coordinating transition of entire wholesale division from Hawaii to California
• Developed and directed procedures and hired sales personnel
• Provided specific sales force supervision
• Managed all customer service responsibilities
• Compiled sales numbers both actual and projected and from these assisted in generating production cut reports
• Prioritized and allocated distribution of product
Jan 1996 — Jan 1997
Manager · Surfside Sports
• Directed day to day business of two high volume retail storefronts
• Developed and executed policies and procedures designed to streamline stores efforts and build business efficiency
• Developed and established alternative advertising concepts
• Received all incoming merchandise
• Sold product
Jan 1988 — Jan 1995
Sales / Customer Service / Team Manager · Victory Wetsuits
• Collected, organized, and managed all orders, including specials for over 100 specialty based retail accounts
• Developed and provided samples, catalogues, product order information, and point of purchase materials to national sales force
• Worked with outside sales team to achieve YOY sales growth
• Scheduled production runs and monitored quality of product produced
• Managed both professional and amateur team
Jan 1988 — Jan 1989
Salaried Intern · Freeman / McCue Public Relations
• Generated clip reports, revised media contact files, prepared and distributed press release information for this agency counseling Ocean Pacific Sunwear Ltd., Kawasaki Motors Corp., Kenwood Stereos, and American Isuzu Motors Inc
• Involved with product placement and events designed to highlight new product introductions
