Samantha Hull

Senior Contracts Specialist

2023 – 2025

• Decreased contract turnaround from ~28 days to <10 days, driving faster revenue recognition and boosting partner satisfaction.

• Maintained strict SLAs of 1 hour for standard/non-standard contracts and 5 hours for MSAs, enabling Sales Partners to respond to clients faster and increase close rates.

• Contributed to record-breaking bookings: $9.4M in one quarter, $9.7M in a single quarter (highest to date), and $39.4M in one year, directly supporting company growth goals.

• Increased efficiency by 40% through collaboration with IT to automate contract processes in Microsoft Dynamics CRM, reducing manual work and redundancies.

• Improved cost savings by developing streamlined contracting processes and creating standard contract templates that reduced drafting time by 62%.

• Strengthened profitability by negotiating pricing structures aligned with services, ensuring optimal revenue capture per engagement.

• Ensured 100% compliance by highlighting contractual risks to leadership, guiding dispute resolution, and aligning terms with company best interests.

• Enhanced financial transparency by creating and presenting daily, weekly, monthly, quarterly, and annual reports to executive leadership for goal planning.

• Validated candidate compensation packages against signed offer letters, ensuring accurate final search fees and error-free invoicing.

• Built trust with stakeholders by resolving disputes, providing expert contract interpretation, and driving operational consistency across teams.

Contracts Specialist

2021 – 2023

• Managed the full contract lifecycle, from researching regulations and drafting agreements to negotiating terms and securing execution with clients and vendors.

• Owned and managed the deal desk function, partnering with Sales, Finance, and Legal to review non-standard terms, support pricing approvals, and align contract structures with revenue goals.

• Enforced strict SLAs, delivering standard drafts within 24 hours and executing vendor contracts within 48 hours, consistently meeting internal compliance standards.

• Reduced contract lead-to-execution timelines to under 30 days through process optimization and proactive stakeholder coordination.

• Reviewed client and vendor invoices to ensure alignment with contract terms, coordinating with Finance (AP/AR) to maintain accuracy and reduce disputes.

• Drafted and redlined MSAs, NDAs, addenda, and vendor contracts, ensuring language was legally binding and client focused.

• Developed and deployed best practices in contract management, balancing industry standards with client needs and cultural expectations.

• Built strong relationships with clients, vendors, and stakeholders to support transparency and trust in contract execution.

Senior Client Contract Administrator

2019 – 2021

• Promoted to oversee 3rd Party/VMS accounts, managing the busiest West Coast territory with a high volume of contracts and assignments.

• Interpreted contract terms for major subcontractors and VMS partners, including Vizient, Healthcare Workforce Logistics, HealthTrust Workforce Solutions, Hallmark Health Care Solutions, Career Staff Unlimited, Medical Solutions Plus, FocusOne Solutions, and others.

• Flagged high-risk or deal-breaking terms to account managers, mitigating exposure and ensuring contracts were executed with full compliance.

• Served as a subject matter expert (SME) on escalations, billing discrepancies, and audit readiness for high-volume and complex accounts.

• Partnered with cross-functional teams to coordinate contract go-lives, align stakeholders, and support revenue objectives.

• Drove process improvements tailored to VMS workflows, reducing turnaround time and increasing efficiency.

• Provided reporting and actionable insights to leadership, ensuring visibility into contract performance, billing, and compliance.

Client Contract Administrator

2018 – 2019

• In less than 6 months, became a subject matter expert in travel and allied contracts.

• Served as the primary point of contact for back-office contract operations, ensuring accuracy, compliance, and timely execution.

• Reviewed and validated contract terms, confirming compliance with legal policies and securing necessary approvals.

• Entered and maintained contract data in AMIE, ensuring integrity across systems and alignment with business requirements.

• Announced contract go-live and coordinated kickoff activities, driving alignment among internal partners.

• Approved bill rates and factors per contract, requesting escalations and approvals for terms outside standard agreements.

• Managed document retention and audit readiness, ensuring consistent compliance with company and regulatory requirements.

• Resolved billing discrepancies in PeopleSoft, maintaining consistency between AMIE and financial systems.

• Produced reports and auditor corrections, contributing to transparency and accuracy of financial data.

• Identified and implemented process improvements to streamline contract administration and reduce errors.

Project Coordinator

2017 – 2018

• Spearheaded the company’s first CRM integration (Zoho), configuring automated workflows within three months to streamline project tracking and communication.

• Managed 10+ concurrent landscaping and pool demolition projects monthly, ensuring timelines, budgets, and client expectations were consistently met.

• Drafted, reviewed, and redlined proposals, addendums, and contracts for sales representatives, supporting accuracy and compliance.

• Ensured adherence to state and city regulatory requirements, mitigating risk and maintaining company compliance.

• Delivered high levels of customer satisfaction throughout each project lifecycle by proactively addressing issues and maintaining strong communication.

Sales Coordinator

2015 – 2017

• Promoted from Marketing Coordinator to Sales Coordinator, while continuing to oversee 35+ national and regional trade shows annually, managing end-to-end logistics including materials, demonstration units, marketing collateral, itineraries, travel, and on-site execution.

• Managed 100+ monthly RFID tag orders for hospital clients, ensuring accuracy and timeliness to maintain patient safety and hospital transparency.

• Oversaw RFID tag inventory and client purchase orders, coordinating closely with hospitals to meet compliance and operational requirements.

• Partnered with Sales leadership and field representatives to support revenue goals through seamless coordination of customer-facing activities.

• Continued ownership of marketing initiatives, including collateral fulfillment, demo planning, and lead tracking, to ensure alignment between marketing and sales functions.

Marketing Coordinator

2015 – 2015

• Coordinated and executed national and regional trade shows, managing pre-show planning, on-site logistics, and post-show follow-up.

• Oversaw marketing collateral (print & digital), ensuring availability of brochures, case studies, signage, giveaways, and booth furnishings.

• Assisted with demo planning and in-office marketing initiatives to support product visibility and sales efforts.

• Supported marketing communications by updating website content, drafting press releases, and coordinating advertising campaigns.

• Partnered with Sales to track the flow of leads through the sales cycle and analyze revenue generated from closed deals.

• Managed day-to-day operations of the marketing group, ensuring smooth execution of ongoing initiatives.

Administrative Assistant

2014 – 2015

• Directed high-volume inbound calls, ensuring timely response and excellent customer service.

• Coordinated complex calendars, meetings, and travel arrangements for executives and staff.

• Managed day-to-day office operations, including supply and kitchen inventory, to maintain a well-organized workplace.

• Supported cross-functional teams by handling scheduling, communications, and administrative requests with accuracy and discretion.

Assistant Buyer

2012 – 2014

• Drove procurement processes by supporting product selection, creating purchase orders, and negotiating vendor agreements.

• Managed inventory for 20 retail locations across the West Coast, optimizing stock levels to minimize shortages and overages.

• Strengthened vendor partnerships through trade show participation, contract negotiations, and ongoing relationship management.

• Delivered actionable trend analysis and sales insights to leadership, shaping purchasing strategies and assortment planning.

• Partnered with cross-functional teams to forecast demand, streamline product offerings, and boost overall sales performance.

E-Commerce Customer Support

2012 – 2012

• Managed high-volume inbound calls and customer emails, resolving e-commerce order issues with speed and accuracy.

• Oversaw online order processing, troubleshooting errors, and ensuring timely fulfillment to maintain customer satisfaction.

• Elevated brand loyalty by sending goodwill packages (stickers, discounted items) to resolve escalations and turn negative experiences into positive ones.

• Collaborated with the executive team to analyze order trends, address escalated cases, and refine customer service processes.

• Supported operational efficiency by tracking shipments, coordinating with fulfillment teams, and improving communication across departments.

Team Lead

2012 – 2012

• Promoted to Team Lead based on proven top sales performance and leadership potential.

• Supervised daily operations, delegating tasks to sales associates to ensure floor coverage and productivity.

• Trained, coached, and mentored new team members on sales techniques, customer engagement, and store standards.

• Managed opening and closing procedures, including cash reconciliation and inventory checks.

• Partnered with store management to drive promotional campaigns and improve sales strategies.

Sales Associate

2011 – 2012

• Consistently exceeded daily and monthly sales goals by delivering personalized customer experiences.

• Ranked as a top sales associate for five consecutive months, earning recognition for performance and dedication.

• Maintained in-depth product knowledge to upsell and cross-sell merchandise, boosting average transaction value.

• Handled cash, credit, and returns accurately while ensuring compliance with store policies.

• Provided attentive customer service to resolve issues quickly and maintain loyalty.

UCLA Extension

2021 – 2022

MiraCosta College