Samantha Chagollan

Yoga & Meditation Instructor

2018 – Present

Breath-centered, alignment-based yoga instruction for corporate, studio and private clients.

Senior Account Manager

2023 – Present

Creating dynamic communications and PR for leaders in commercial real estate

Writer/Editor & Strategic Marketing Consultant

2015 – Present

• Copywriting and editorial expertise • Strategic and marketing guidance • Content creation and curation • Project management and execution

Clients across a variety of industries, including: --Financial Services: Orange County's Credit Union, University Credit Union, Unify Financial Credit Union, O'Rourke & Associates --Commercial Real Estate: Irvine Company (Office Properties) --Agencies: Presidio Communications, Traver Hispanic Marketing Group --Retail: Volcom, Willow Creek Press, H2Go Express --Restaurant/Food: The Pie Bar, Burnin' Beak --Publishing: Duopress/Workman, Harper Collins, Silver Dolphin Books, Westways Magazine, Capstone Press, Teacher Created Materials, Teacher Created Resources

Contributing Writer

2018 – 2020

Profiling small businesses throughout my community and capturing their unique success stories for a digital magazine; representing the brand at live events; guest hosting the podcast.

Acquisitions Editor

2016 – 2018

• Procure new authors and titles to create a well-rounded list each publishing season • Work closely with editorial director and authors to develop excellent content for each title • Develop new concepts, formats and titles based on current and upcoming trends

Internal & Corporate Communications Manager

2014 – 2015

• Managed all internal communications, including intranet, mass email team communications, and crisis communications through major organizational changes, including mergers, CEO retirement and digital banking relaunch • Communicated through all channels, including email, direct mail, social media, web content • Developed quarterly and annual strategic business plans; determined project budgets and analyzed results • Planned and coordinated special events for 25-4,000 attendees • Created and managed first internal company newsletter • Presented organizational changes and project updates at management meetings • Ensured that the brand was well represented in all channels and communications

Marketing Communications Manager

2010 – 2014

• Developed and managed more than 300 annual promotional campaigns from concept to implementation, including direct mail, email, web, social media, brochures and flyers, merchandising and collateral, newsletter articles and promotional giveaways • Worked closely with freelancers, agencies, and vendors to ensure excellent work and timely delivery • Managed an exceptional team of 7 project leads and graphic designers who ensured our messaging looked great, was within budget, and arrived on time • Successes include 36% YOY increase in acquisition rate, recognition with a Management Award, and consistent improvement of campaign results

PR/Communications Specialist

2006 – 2010

• Managed external and internal communications for organization’s brand and name change in 2008 • Communications lead (internal and external) for mergers and acquisitions and other organizational projects • Wrote promotional copy for Web, brochures, flyers, company bios and other collateral • Ghostwriting of letters, memos and scripts for organization executives • Coordinated and directed photo shoots • Planned and coordinated special events, including golf tournaments, employee conferences and awards dinners

Project Manager, Direct Market Sales

2005 – 2006

• Directed more than 40 books and kits from concept through publication • Wrote sales and marketing copy for press releases, catalogs and presentations • Pitched new title concepts to sales team and clients • Built and developed relationships with vendors and contractors • Proofed and trafficked manuscripts and graphic files • Determined production schedules for custom products • Specialized in custom publishing, re-packaging • Determined project budgets and profit margins • Researched and identified areas for growth • Sourced formats and components from vendors • Negotiated new contracts • Developed new project concepts and formats • Worked with licensors including Disney, Hasbro, Nickelodeon and Warner Bros.

Editor/Writer

2001 – 2005

• Wrote, edited instructional art copy • Managed authors/artists through the publication process, including contract negotiation, project timelines and budgets, content guidance • Collaborated with graphic design and production teams to create innovative, creative new books and kits for adult and children

Travel Researcher

2004 – 2005

• Copyedited book and magazine copy • Researched various travel destinations and attractions • Fact-checked tour books and map copy

Associate Editor

2000 – 2001

• Conceptualized new formats and titles for launch of new gift line • Worked closely with production and design on more than 30 line items • Initiated improved, more efficient production schedule

Shareholder Services Representative

1998 – 2000

• Resolved complex service issues daily in a deadline-based environment • Serviced multi-million-dollar retirement plans • Startup member of a task force team formed to streamline the handling of new money

Customer Service/Shipping Supervisor

1995 – 1998

• Responded to customer and retailer requests and issues • Collaborated with Marketing and Sales teams for large volume sales orders • Ensured prompt order entry, fulfillment and shipping

B.A.

1995 – 1998

certificate

2007 – 2011

Areas of study include marketing research, branding, customer relationship management, Web marketing, and marketing strategy

Associate of Arts (A.A.)

1995 – 1995

Anthropology

1991 – 1992