Ryan Eddy

Handled sales and customer service to specialty stores for Free People Wholesale in Pacific Northwest territory. Presented monthly collections to new and established customers through trade show, showroom, road and phone appointments. Made visits to key accounts to ensure an increase in points of distribution and provide product awareness to staff.

Consistently developed and maintained a prospect pipeline. Responsible for new business development including cold calling, networking, marketing and lead generation. Initiated new business opportunities by working with other startups to drive customer acquisition through marketing initiatives and corporate events. Represented the company at various trade shows.

Assured account satisfaction through maximum responsiveness, superior service levels and personalized customer care. Managed 150 wholesale accounts including Nordstrom, West Elm, F52 and Urban Outfitters. Onboarded and trained new account managers. Nurtured new business leads and connected regularly with existing clients to generate new orders and meet monthly sales goals. Worked closely with the Director of Operations to contribute to strategic planning and approve process and productivity. Maintained and built CRM records, reports, and opportunities to increase sales optimization and performance within my team.

Responsible for all domestic and international wholesale accounts. Oversaw all aspects of ordering including receipt of purchase order, shipping, invoicing and return authorizations. Landed and managed bulk orders with corporations such as Free People, Revolve and Shopbop.