Philip Todd

- Manage all inbound/outbound orders and inventory for multiple 3PL warehouses. -Track orders and provide tracking updates, updated ETAS and clearly communicate any delays to customers - Experience working with transportation brokerage (CH Robinson) to schedule shipments -Experience working with Major Retailers (Kroger, Safeway. Target, Walmart, Amazon) and smaller distribution customers Understand routing guides and adhere to all customer shipment routing requirements - Manage forecasting and production planning for all in-store display promotions. - Review and maintain data sets (lead times, batch codes, planning) - Manage customer requests/questions regarding all PO's while providing world class customer service -Conduct bi-annual warehouse reconciliations and monthly inventory reviews - Work cross functionally with both internal and external teams - Prepare shipping docs along with correct labels and ensure that all orders from warehouse are correctly fulfilled.

* Run assigned route for support of vacations and illness for regular Account Managers or as workload requires * Provide recaps after covering routes to Account Managers * Train new merchandisers on SOPs for daily routes and account duties *Previous Titles: Lead Merchandiser, Merchandiser

• Oversaw entire tour operation and tour guide team, event planning, and merchandising projects • Orchestrated daily tours within the brewery with groups averaging 20 people • Maintained working knowledge about brewing history, various beer styles, draft and keg systems • Educated guests as an industry night brand ambassador

• Operated point of sale software • Managed merchandise ordering and customer service

• Creation of content for newspaper publication, online publishing, promotional email blasts and website content • Creation of social media content on various platforms • Utilization of Google Analytics to track social media reach

• Creation of international shipping documents for domestic and international customers • Received inventory into database • Processed and packed orders for customers • Communicated with customers through all steps of ordering and shipping processes • Licensed Forklift Operator