Patricia Lacourciere
HR Assistant · Easter Seals Southern California
San Clemente, CA
In My Own Words
Human Resource Associate with 14 years of experience in employee relations, recruitment, training and HRIS programs. Highly detail-oriented, organized and friendly.
Work Experience
HR Assistant
Easter Seals Southern California2016 – Present
· Train new HR Coordinators on compliance with company pre-employment qualifiers and policies. · Liaison for HR Directors and third party agencies in gaining background reports on candidates. · Create and maintain PowerPoint training for field HR Associates to successfully use third party pre-screening services. · Custodian of Records for agency in receiving and retaining Criminal Offender Record Information from the Department of Justice. · Increase hiring success rate through the creation and implementation of a grid that efficiently identifies the required screenings for an applicant. · Reconcile monthly invoices with appropriate cost codes and dispute discrepancies. · Negotiate medical screening costs with Health Care clinics. · Use Ultipro HRIS to add and maintain employee records. · Ensured compliance with State and Federal regulations (record retention/maintenance).
Store Manager/ Human Resources Coordinator
Starbucks2000 – 2016
· Completed weekly payroll and managed employee files for 36 employees using Kronos, SAP and ADP HRIS. · Reduced employee turnover by 60%. · Developed innovative business plans to increase customer traffic through in-house service processes and social media advertising. · Analyzed monthly P&L report to identify opportunities to reduce costs and increase sales. · Organized and led multiple hiring events using job posting websites and community boards. · Ensured compliance with State and Federal regulations (FLSA, EEOC, WOTC). · Managed employee benefits time requirements and communicated changes in plans. · Conducted bi-yearly employee performance reviews. · Supported Store Manager peers with training program implementation and career development processes to develop their teams. · “Labor Innovation" focus group leader 2012; led multiple training sessions in 20+ store manager groups. · Recruited, hired and trained teams of 25+ for three new stores.
