Mike Mossman

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Big Bear Mountain Resort - IT Director
Big Bear City | US

Skills

  • Public Speaking
  • Customer Service
  • Process Improvement
  • Microsoft Office
  • Team Building
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Interests

Cycling
Mountain biking
Mountaineering
Sailing
Skiing
backcountry skiing
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Industries

Bike
Outdoor
Snow
HomeSummaryActivityProjectsWork experienceEducation historyConnectionsCompanies

Summary

Activity

Projects

Snow Valley Resort Purchase - Tech Transition

Work experience

Big Bear Mountain Resort logo

Big Bear Mountain Resort

Director | 07/2021 - Current

Oversight of all technologies involved in running the BBMR Ski Resort, from traditional networking, servers, workstations, WAN, wireless point to point, firewall, peripheral, POS, EMV, Corporate and Public Wi-Fi, Audio Visual, telecommunications, fiber and copper cabling, SaaS, IaaS, Azure, AWS, etc. Also more non-traditional like radio communications, weather observation, industrial technologies for snow making, environmental monitoring, and security. Including gate technologies, RFID, GPS/LiDAR mapping, engine management/diagnostics, Public Webcam, irrigation technologies, and more. The companies we rely on most are Cisco, Microsoft, VMWare, Nutanix, Palo Alto, Rubrik, Velo Cloud, Microsoft, Ubiquiti/Unifi, Trango, Verkada, Mikrotik, Axis, and others. We manage over 800 workstations (Backoffice, POS, mobile, tablet), 2 data centers with 111 servers, 157 AP's, vast network that spans 3 resorts, Hybrid Active Directory locally and in Azure, SDWAN, amongst many other technologies. The benefit of being in an environment like this is we literally touch every type of tech available in the many outlets, options, and needs a large resort has to conduct our business. I also oversee many large and small projects, most recently was a purchase of a local resort that we did a "rip and replace" of its entire network, fiber plant, server room which was a 2 million dollar project.
Alterra Mountain Company logo

Alterra Mountain Company

Infrastructure Manager | 10/2015 - 09/2021

Oversight and development of the BBMR network and server infrastructure. Managed all network, routing, WAN, firewall, backup, AD, edge routing, switches, cabling, server hardware stacks, virtual and physical servers, wireless controllers and AP's, wireless backhauls and point to point, failover and redundancy, and many other functions.
Big Bear Triathlon logo

Big Bear Triathlon

Race Director | 01/2013 - 07/2019

Reviving and developing the Big Bear Lake Triathlon to become a premier high altitude race event in the mountains of Southern California. Participating and overseeing connection and communications with all State and civic authorities for race approvals and sanctioning. Developing volunteer staff to plan, orgainze, and run race event in the areas of Marketing, planning, third-party negotiations, race day execution, etc.
Moonridge International Relocations logo

Moonridge International Relocations

Operations Manager | 10/2011 - 09/2015

Daily oversight of DoD, Corporate, GSA International Household Goods Freight Forwarding and relocation services for Moonridge International Relocations. Daily work in Shipment Management, Agent Relationship/Price Negotiations, and Customer Service/Support.
The Salvation Army logo

The Salvation Army

Interim Camp Manager | 01/2010 - 01/2011

Interim oversight of 700 bed/100+ Employee camp facility in the mountains of Southern California. Responsibilities in Sales/Marketing, Food Service, Hospitality, Maintenance, Safety/Risk Management, Technology, and various other aspects in day to day execution of facility. Oversight in transition management of from previous to current ownership with concerns to employees and customers.
Pine Summit Christian Camp logo

Pine Summit Christian Camp

Assistant Director | 10/2007 - 10/2010

Direct oversight of the following departments: Outdoor Education, Outdoor Recreation, Maintenance, Food Service, Hospitality, Customer Service, and Registrations
The PC Guy logo

The PC Guy

Owner | 10/2007 - 07/2008

Development of Technology company as well as day-to-day operations in support of Small Businesses in the Inland Empire region of Southern California. Worked extensively with Microsoft Networks (Server, SQL Server, Exchange, Small Business Server, SharePoint, ISA) as well as Linux Servers (Smoothwall, RedHat, Ubuntu). Daily work in PC hardware/software troubleshooting and resolution/repair. In depth knowledge of cabling installation, network design/topology, load balancing, and usability. Company website development, maintenance, search engine optimization, and marketing.
MD Technology Services logo

MD Technology Services

Partner | 04/2002 - 10/2007

Develop technology start-up as well as execute day-to-day operations. Worked with Partner to develop technology company that focused on small businesses with 75 active clients serviced monthly.
Arthur Andersen & Co. LLP logo

Arthur Andersen & Co. LLP

IT Technician | 08/1996 - 04/2002

Daily troubleshooting and repair of computer equipment, software, cabling, and network. Development and oversight of Video Conferencing network and scheduling.
Big Bear Mountain Resort logo

Big Bear Mountain Resort

Snowsports School Director | 10/1997 - 07/1999

Oversight of 300 employee Ski School and Race Department with responsibilities in Daily Operations, Payroll, Product Sales/Marketing, Quality Assurance, Safety, HR, Income/Revenue Assurance, and Facilities.
Canon Computer Systems, Inc. logo

Canon Computer Systems, Inc.

Public Relations Associate | 01/1994 - 06/1996

Technical liaison for the Canon Public Relations department for all products. Providing support, information, and assistance to all Industry magazines, TV Shows, authors, writers, and event shows.
Canon Computer Systems, Inc. logo

Canon Computer Systems, Inc.

Techinical Support Representative | 06/1991 - 01/1994

Provided over the phone technical support to Canon Computer customers with hardware and software problems. Developed support materials and tools for technicians to provide support to all customers.

Education history

California State University-Long Beach logo

California State University-Long Beach

Some MBA | 1995 - 1996

California State Polytechnic University-Pomona logo

California State Polytechnic University-Pomona

BS | 1989 - 1994

Connections

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Greg Sarkin


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