Mike Mossman

Profile avatar
Big Bear Mountain Resort - IT Director
Big Bear City | US

Skills

  • Public Speaking
  • Customer Service
  • Process Improvement
  • Microsoft Office
  • Team Building
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Interests

Cycling
Mountain biking
Mountaineering
Sailing
Skiing
backcountry skiing
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Industries

Bike
Outdoor
Snow
HomeSummaryActivityProjectsWork experienceEducation historyConnectionsCompanies

In my own words

Mike

“Experience is one thing you can't get for nothing.”<br>― Oscar Wilde<br><br>I have spent the last 40 years seeing business from just about every end, corporate, entrepreneurial, private, government, for-profit, non-profit, executive, laborer, owner and employee.

I am a strong idea person who gets the "big picture" but has the experience and administrative ability to put those ideas to action and create "outcomes." I am a very fast learner and can piece things together through what I know and what I have experienced with a strong business acumen. I like challenges and a fast paced environment where I am always stretched to find resolution. I enjoy helping organizations and individuals find success and believe I make a strong partner in the right environment.

Trajectory

Jul 2021 — Now
Director · Big Bear Mountain Resort
Oversight of all technologies involved in running the BBMR Ski Resort, from traditional networking, servers, workstations, WAN, wireless point to point, firewall, peripheral, POS, EMV, Corporate and Public Wi-Fi, Audio Visual, telecommunications, fiber and copper cabling, SaaS, IaaS, Azure, AWS, etc. Also more non-traditional like radio communications, weather observation, industrial technologies for snow making, environmental monitoring, and security. Including gate technologies, RFID, GPS/LiDAR mapping, engine management/diagnostics, Public Webcam, irrigation technologies, and more. The companies we rely on most are Cisco, Microsoft, VMWare, Nutanix, Palo Alto, Rubrik, Velo Cloud, Microsoft, Ubiquiti/Unifi, Trango, Verkada, Mikrotik, Axis, and others. We manage over 800 workstations (Backoffice, POS, mobile, tablet), 2 data centers with 111 servers, 157 AP's, vast network that spans 3 resorts, Hybrid Active Directory locally and in Azure, SDWAN, amongst many other technologies. The benefit of being in an environment like this is we literally touch every type of tech available in the many outlets, options, and needs a large resort has to conduct our business. I also oversee many large and small projects, most recently was a purchase of a local resort that we did a "rip and replace" of its entire network, fiber plant, server room which was a 2 million dollar project.
Oct 2015 — Sep 2021
Infrastructure Manager · Alterra Mountain Company
Oversight and development of the BBMR network and server infrastructure. Managed all network, routing, WAN, firewall, backup, AD, edge routing, switches, cabling, server hardware stacks, virtual and physical servers, wireless controllers and AP's, wireless backhauls and point to point, failover and redundancy, and many other functions.
Jan 2013 — Jul 2019
Race Director · Big Bear Triathlon
Reviving and developing the Big Bear Lake Triathlon to become a premier high altitude race event in the mountains of Southern California. Participating and overseeing connection and communications with all State and civic authorities for race approvals and sanctioning. Developing volunteer staff to plan, orgainze, and run race event in the areas of Marketing, planning, third-party negotiations, race day execution, etc.
Oct 2011 — Sep 2015
Operations Manager · Moonridge International Relocations
Daily oversight of DoD, Corporate, GSA International Household Goods Freight Forwarding and relocation services for Moonridge International Relocations. Daily work in Shipment Management, Agent Relationship/Price Negotiations, and Customer Service/Support.
Jan 2010 — Jan 2011
Interim Camp Manager · The Salvation Army
Interim oversight of 700 bed/100+ Employee camp facility in the mountains of Southern California. Responsibilities in Sales/Marketing, Food Service, Hospitality, Maintenance, Safety/Risk Management, Technology, and various other aspects in day to day execution of facility. Oversight in transition management of from previous to current ownership with concerns to employees and customers.
Oct 2007 — Oct 2010
Assistant Director · Pine Summit Christian Camp
Direct oversight of the following departments: Outdoor Education, Outdoor Recreation, Maintenance, Food Service, Hospitality, Customer Service, and Registrations
Oct 2007 — Jul 2008
Owner · The PC Guy
Development of Technology company as well as day-to-day operations in support of Small Businesses in the Inland Empire region of Southern California. Worked extensively with Microsoft Networks (Server, SQL Server, Exchange, Small Business Server, SharePoint, ISA) as well as Linux Servers (Smoothwall, RedHat, Ubuntu). Daily work in PC hardware/software troubleshooting and resolution/repair. In depth knowledge of cabling installation, network design/topology, load balancing, and usability. Company website development, maintenance, search engine optimization, and marketing.
Apr 2002 — Oct 2007
Partner · MD Technology Services
Develop technology start-up as well as execute day-to-day operations. Worked with Partner to develop technology company that focused on small businesses with 75 active clients serviced monthly.
Aug 1996 — Apr 2002
IT Technician · Arthur Andersen & Co. LLP
Daily troubleshooting and repair of computer equipment, software, cabling, and network. Development and oversight of Video Conferencing network and scheduling.
Oct 1997 — Jul 1999
Snowsports School Director · Big Bear Mountain Resort
Oversight of 300 employee Ski School and Race Department with responsibilities in Daily Operations, Payroll, Product Sales/Marketing, Quality Assurance, Safety, HR, Income/Revenue Assurance, and Facilities.
Jan 1994 — Jun 1996
Public Relations Associate · Canon Computer Systems, Inc.
Technical liaison for the Canon Public Relations department for all products. Providing support, information, and assistance to all Industry magazines, TV Shows, authors, writers, and event shows.
Jun 1991 — Jan 1994
Techinical Support Representative · Canon Computer Systems, Inc.
Provided over the phone technical support to Canon Computer customers with hardware and software problems. Developed support materials and tools for technicians to provide support to all customers.

Activity

Projects

Snow Valley Resort Purchase - Tech Transition

Education history

California State University-Long Beach logo

California State University-Long Beach

Some MBA | 1995 - 1996

California State Polytechnic University-Pomona logo

California State Polytechnic University-Pomona

BS | 1989 - 1994

Connections

Greg Sarkin profile photo

Greg Sarkin


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