Michelle Robbins
Customer Service
Costa Mesa | United States
Skills
No information
Interests
No information
Summary
Activity
Work experience
MOXI3 Gym
Customer Service | 10/2020 - Current
-Provide excellent customer service.
-Handle any customer concerns.
-Walk them through what membership plan is best for them.
-Maintain daily cleaning and organizational tasks.
Richer Poorer
Sales Account Manager | 01/2020 - 03/2020
-Increased business by 30%+ through prospect, sales, and outreach.
-In charge of maintaining 400+ accounts and a 600k EOY goal.
- Represented brand at LA tradeshows.
-Connected brand to retailers such as Cupcakes and Cashmere, Revolve, and specialty
boutiques.
-Laid off due to COVID-19.
Impressions Vanity
Account Executive | 07/2019 - 01/2020
-Execute and complete sales cycle process from prospecting leads through contract negotiations and close to increase sales by 40%.
-Assisted Marketing Director to support sales goals and promos.
-Worked with Marketing team to launch new products and support sales pushes.
- Networked to build client base and promote products to new and existing clients.
-Commercial Trade Show Coordinator and Sales Rep
Anastasia Beverly Hills
Account Manager | 03/2019 - 06/2019
• Responsible for over seeing all sales, events, training, and inventory of 7 domestic accounts.
• Maintain timelines of due dates pertaining to merchandise updates, new product launches, wholesale orders, and special projects for each independent account.
• Responsible for guiding Sales Coordinator on the submission of retail assortments, setup forms, comps, and assets to accounts.
• Assist ABH Merchandising team as needed for proper display planning for brick-and-mortar account assortments.
• Participate in regular touch base calls accounts; attend and organize in-store trainings.
Anastasia Beverly Hills
Domestic Sales Coordinator | 06/2018 - 03/2019
• Worked directly with the Director and the VP of Domestic Sales.
• Responsible for full product knowledge and all new launches.
• Coordinated all product and launch info to all 12+ Domestic
Retailers.
• Responsible for planning and strategizing the GWP/Sampling plan for
all of 2019.
• Shipped all comps and samples to the retailers.
• Assists with all Visual Merchandising projects and updates.
Revolve Clothing
Womens Buying Administrator | 11/2017 - 06/2018
• Worked under 3 different buyers specializing in active wear, swim, and accessories.
• Responsible for order entry management, order confirmations, reorders and return authorizations.
• Sending sales reports, sampling requests and full communication with vendors.
• Managing vendor forms, new brand paperwork requests and fur documents.
Nordstrom
Assistant Manager- Jewely | 03/2017 - 11/2017
• Launched new Exclusive Jewelry Line.
• Increased business 80%.
• Supervised, trained, and coached, staff of twelve.
• Managed and drove sales for 4 different jewelry departments within
a multimillion dollar sales floor.
Nordstrom
Business Management Intern | 06/2016 - 03/2017
• Learned best practices of being a leader within Nordstrom.
• Highly trained to provide the best customer service.
• Networked with company professionals.
Education history
Cal State Long Beach
Health and Human Services | 2012 - 2016
