Melissa Valdez

? Direct and manage all fitness programming, including personal training, small group training, group fitness classes, and workshops with up to 30 participants. ? Hire, onboard and lead comprehensive onboarding and training for highly qualified recreational sports department staff to lead fitness programs and support efficient facility operations. o Evaluate employment applications and verify candidate backgrounds, skills, and other qualifications. o Partner with HR and Student Employment to secure and support part time staff and students workers. ? Create schedules, supervise, and manage payroll for 50+ part-time fitness and operations staff members. ? Align objectives and bridge communications with cross-functional departments to plan and organize special events. o Collaborate with the Kinesiology Department to provide 2-3 fitness, strength and wellness workshops and or special events for up to 60 students each semester. o Collaborate with Student with Disability Services and Counseling and Psychological Services to provide added support to students who need assistance navigating the weight rooms and fitness programs. o Collaborate with Health and Promotion Services to organize and promote 2-3 fitness and wellness events for students, faculty and staff each semester.. ? Author a comprehensive curriculum and instruct participants within the Koret Mentorship Program to guide students to launch their careers in health and wellness. ? Facilitated, planned and organized a $100k renovation project converting a cardio space into a strength training space mitigating the risk caused by the increased patron traffic in the weight rooms.

? Forged and cultivated relationships with members to help them achieve their personal goals and boost retention rates. ? Employed client assessments and needs analyses to build personalized exercise programs. ? Delivered quality, personalized training and customer service to clients.

? Demonstrated expertise in working with clients to establish clear fitness goals, assess their physical well-being, and create customized training programs catering to their needs. ? Designed new and modified existing workouts to match each customer's level of physical fitness. ? Headed group spin, core and more, TRX, and fitness interval training classes with up to 40 participants.

? Managed and coached up to 100 monthly personal training sessions. ? Discussed client's fitness goals, assessed physical ability, customized effective training programs, and tracked progress every 3-4 week, making adjustment as needed. ? Spearheaded small group (up to 8 members) and semi-private (up to 4 members) sessions.

Partnered with the Director of Sport Performance and other Assistant Coaches to develop the football pre-season and offseason strength program. ? Implemented program adjustments based on the each athlete's personal performance needs.

? Addressed client requests, concerns, and complaints regarding personal and group fitness classes, massages, and equipment to maximize customer satisfaction. ? Created and managed group fitness, personal training, and massage schedules. ? Analyzed group exercise class participation data to determine how much of the budget should be allocated to this program annually. ? Recorded inventory of all equipment utilized during personal and group exercise classes to schedule repairs and to order new inventory when needed. ? Supported the planning and execution of campus health fairs and university events for students, staff, and faculty. ? Aided in a cardio alley and weight room renovation project valued at $1 million by coordinating with vendors for the installation of equipment.