Trajectory
Mar 2017 — Now
Business Analyst / Digital Project Manager · Station Digital Media
Currently, I manage our key account's mobile app and web projects from ideation to completion. I lead weekly client meetings, gather business/project requirements and communicate to all cross-functional teams (external and internal). Work closely with the Creative teams to ensure client requests are met while keeping our initial design. In addition to managing our key account, I manage the Business Analyst Team, company's accounts receivables and client budgets.
Since joining Station, I've initiated the incorporation of business processes to help improve efficiencies and reduce unnecessary labor costs. My current goal, alongside client retention and business development is to increase employee awareness and communication throughout the company.
Sep 2015 — Feb 2017
Project Manager · Triad Group
Wrote SOWs and assisted in maintaining client budgets.
Managed multi-channel ad campaign schedules.
Managed editorial, design, digital content, legal and brand approvals for all creative requests.
Managed project direction and deadlines for both internal and external resources.
Lead weekly status meetings with clients alongside design reviews
Lead interdepartmental meetings to monitor and evaluate campaign progression.
Jan 2010 — Aug 2015
Client Relations Manager / Project Manager · Synergy Direct Response
Generated over $228 Million in revenue for our key account.
Instrumental role in building and maintaining our key account.
Catalyzing formulas for direct marketing strategy with senior staff.
Invoking new policies and procedures for maximizing production and execution within the Project Management Department.
Managed 27 unique client accounts on a daily basis.
Spearheaded flow of information between clients, advertising teams, market researchers, media managers and the graphic design team.
Conducting hiring and exit interviews within the team.
Apr 2005 — Jan 2007
Sales and Product Director · Zara USA
Staff and team training leader for corporate policy and procedures.
Administered account communication with New York and Spain offices.
IT issue troubleshooting and resolution with Regional Manager.
Organized inventories and processed results to corporate offices.
Assisted with seasonal product orders and merchandising strategies.
Balanced registers on a daily basis, including deposits and withdrawals.
