Max Guy
International/Canada Sales and Marketing Support · Vissla
San Clemente, CA
In My Own Words
I would love to obtain a career where I can put the skills I have learned in business management and experience to work to solve problems creatively, efficiently, and effectively. I have retained knowledge regarding sales, marketing, customer service, e-commerce, and retail buying and merchandising. I am truly a people person and thrive off of the energy of others. I love learning and believe that is how we grow each day and I never want to stop growing. I believe in this quote whole-heartedly by Henry Ford, “Whether you think you can, or you think you can't--you're right.”
Work Experience
International/Canada Sales and Marketing Support
Vissla2021 – Present
- Manage all international shipments from order entry to scheduling pick ups - Oversee allocation for all international accounts - Allocate and pick all orders for all Canada Accounts - Coordinate buys with international accounts and production - Supply all international regions with up to date marketing material - Set up new accounts on B2B and grant access to new collections when available - Coordinate and ship all samples for all international regions - Entry of promo orders for international team riders - Helped set up new 3PL in Canada - Direct Bill for all Drop Ship orders, process RA's and issue credits
Customer Experience Associate
Rip Curl2020 – 2021
- Responsible for the entire cycle of customer interaction with online shopping - Allocating online and Nordstrom orders in M3 - Processing online returns in Magento - VLOOKUP’s for Nordstrom’s Drop Ship - Processing all short ships and cancellations in Magento & M3 - Working with 3rd party warehouse for shipping issues including short ships and cancellations - Replying to customers in Zendesk - Problem solving with customer calls
Sales Coordinator
Mammoth Mountain2015 – 2020
- Responsible for growing group sales accounts and meeting goals each season - Creating and maintaining B4checkin and Sendsites web pages - Responsible for running season end reports on which incentive plans are based - Able to oversee multiple projects from 8 national & international sales managers given at the same time such as pricing sheets and creating contracts - Reconciling the budget monthly with the director of sales - Setting up & attending trade show
Assistant Manager
Ocean View Board Sports2012 – 2015
- Buying and Visual Merchandising - Was able to forecast trends and measure success through sales - Created product with shops logo wear based on market trends - Set up the shops Instagram and assisted in marketing the store via Instagram
Marketing Associate
NRG Global2015 – 2015
- Created the email campaign structure with Microsoft Dynamics Marketing - Created the support page on the website with live chat and landing pages - Was introduced to the basics of Google analytics
Sales Associate
Sport Chalet2011 – 2012
-Sales in high-end eyewear -Built relationships with brand representatives -Dealt with special orders
