Mariana Dutra
AP Process Improvement and Reporting Manager · GRIFOLS INC
Los Angeles, CA
In My Own Words
Financial professional with 10+ years of experience in Finance, Project Management and extensive knowledge in Accounts Payable area and system implementation. Emphasis on providing value-added inputs to the management team on strategic direction, process improvement and critical resource allocation of headcount and budget. Participated on Global Projects, interacting with multiple regions (Americas, Asia, and Europe). Leadership experience with both people and projects with a team-oriented approach. Motivated to work in a challenging environment, results driven. Bi- lingual Portuguese/English, conversational Spanish.
Work Experience
AP Process Improvement and Reporting Manager
GRIFOLS INC2015 – Present
• After 2 years as AP Manager at Grifols, moved to a new role in charge of Reporting, Process Improvement, Projects, Vendor Master Data and Payment Process; • Manage a team of 5 Analysts; • Aligned Accounts Payable process across all 11 Grifols North America entities focusing to standardize AP functions; • Pursued opportunities to share best practices and automate manual processes for all companies such as EDI implementation for high volume vendors; • After Vendor Invoice Management implementation raised system GAPs and worked with IT on system enhancements, customization, user training and change management; • Worked with IT on implementation of Direct Feed system to automate Scanning of Invoices; • Worked on initiative to onboard high volume Non PO vendors to send Consolidated Summary Invoices via Excel Upload, reducing volume of individual invoices per vendor by 3,000; • Transitioned Grifols Mexico Invoice Processing and Payments to Grifols Shared Services North America standardizing processes same as USA companies; • Worked as Project Manager on Integration of new Acquisition for IBBI company, leading implementation of their payables and vendor master date to Grifols SAP system; • Responsible for Vendor Master Data Management/Vendor Creation and 1099 Reporting; • Built Reports and KPI’s related to key metrics as a result of VIM system implementation such as: Measuring and Monitoring Accounts Payable workload, Measure SLA (Service Level Agreement) for all key roles, Individual Performance Metrics Scorecard, Payment on Time and other Reporting; • Responsible for distribution of internal and external reports to several users; • Procure to Pay (P2P) Reports created to improve efficiencies such as volume of Duplicate Invoices Scanned in the system, Return to Vendor and Obsolete Invoices in VIM. Work on root cause analysis and remove non value added activities; • Responsible for distribution of monthly AP Dashboard and Quarterly KPI’s; • Lead project to transition 780 Utilities accounts to third party provider Engie Insights; • Worked with Procurement on Procure to Pay initiatives to build standardization • Lead project related to SAP VIM Project implementation (Vendor Invoice Management) for all North America companies, moving monthly volume of 30,000 Invoices from paper based to electronic Invoicing by using scanning system and EDI; • Assigned to visit Grifols headquarters in Barcelona during VIM Project; • Worked in change management initiatives with all key areas related to system implementation, including training end users and UAT testing with Procurement groups; • Worked with Procurement on Procure to Pay initiatives to build standardization;
Process Improvement Senior Advisor
DELL COMPUTERS2010 – 2014
• After 2 years as AP Manager at Dell, moved to a new role in charge Process Improvement within Accounts Payable department; • Aligned Accounts Payable process globally focusing to standardize AP functions considering region specific requirements. Pursued opportunities to share best practices and automate manual processes across the regions by eliminating non value added activities. • Global Lead for Oracle Upgrade Project from 11i to R12 version, responsible to consolidate information and requirements from all regions; • Merge and Acquisition Experience: Visited Quest Software in Alisio Viejo, California for Process Mapping and alignment to Dell’s process. Highlighted process improvement and automation opportunities (June 2013) • Worked with Procurement area on Procure to Pay Project to build a global end state solution; • Assigned to visit Panama site for two weeks for process improvement activities focusing on Mailbox Management resulting in significant efficiency gains; • Identified best cost locations and resource allocation of headcount for each accounts payable function, comparing regions and identifying individual performance metrics for each role; • Lead Production Resolution Initiative globally with objective to reduce invoice discrepancies, resulting in best customer experience and headcount savings. Worked with Brazil and Malaysia teams in root cause analysis and also engaged procurement, suppliers and factory; • Built Global AP Scorecard, supported management to consolidate reports and presentation of AP Global Projects and Quarter End Summary for Executive Operational Reviews • Managed Brazil Accounts Payable Operation with a total of 26 headcount divided in two different sites. • Lead and supported stabilization of Oracle Finance System implementation in Brazil; • Supported on Synchro System stabilization and Oracle interfaces management in Brazil. Worked with IT area to fix system issues and implement required change request to address system problems; • Promoted a challenging and rewarding work environment with emphasis on employee development, teamwork and performance; • Worked with Business Controls to build Production and Non Production Narratives and Flow Chart; • Implemented CSA and SOX Controls as result of the narratives; • Aligned Brazil Process based on global process and procedures when applicable. Visited Dell headquarters in Austin to learn best practices from US operation; • Implemented key metrics to measure volumes and productivity performances; • Implemented Vendor Inquiry Portal and Excel Upload functionality in Oracle resulting in efficiency gains to Brazil and Latam Operations;
Senior Financial Analyst
GERDAU S/A2006 – 2010
• Senior Financial Analyst • Performed Disclosure and Analysis of Managerial Monthly Results from all Business Operations to the Board of Directors through Bridge Analysis (variation of Net Income); • Interacted with Business Operations from United States, Latin America, India and Europe for reporting purposes; • Follow-up data from actual/plan from 27 Metrics of Business Management; • Responsible for Statements of Cash Flow for market disclosure from Gerdau Company and Consolidated. Documented SOX Control referred to Statements of Cash Flow; Accounts Payable Senior Analyst Apr/06 to Jul/08 • Participated in the process of transference of Accounts Payable Department from São Paulo to Sapucaia do Sul – RS having the opportunity to live in São Paulo for three months; • Participated in the implementation of Gerdau Shared Services at Sapucaia do Sul; • Experience and broad knowledge of FI AP Module of SAP System; • Supported Internal and External Audit;
Accounts Payable Analyst
CLARO S/A2003 – 2006
• Participated in the migration of Oracle system to SAP, version 3.0 (FI-AP module); • Performed Cash Flow (Forecast and Actual) and Treasury Activities; • Participated in the project of the new SAP version at the head office in São Paulo; • Performed payments, bank reconciliation, expense reports, contact with suppliers and banks; • Supported on External Audit;
