Kirstin Sendor

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Store manager
Chino | United States

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Industries

Golf
Fashion
Lifestyle
Moto & Powersports
Outdoor
Skate
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Trajectory

Apr 2015 — Now
Store manager · Oakley, Inc.
• Manage inventory control, cash control and store opening and closing procedures • Manage store employees successfully in fast-paced environment through proactive communication and positive feedback • Analyze and quantify data to strategically prepare specific marketing and sales plans • Collect and analyze sales data to discover potential business growth opportunities, complete revenue and profits forecasts, and produce professional presentations and data sheets • Monitor and work on the improvement of all daily sales operations, communicate with customers, and develop new business processes, which increased annual revenue by 5%
Nov 2014 — Apr 2015
Store Manager · Lucky Brand Jeans
• Managed a team of 18 during the 2014 holiday season, which led the store to be #1 in customer satisfaction and sales within the region • Increased store’s conversion by 5% within 6 months through use of effective scheduling, zonership, and MOD accountability • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
Aug 2013 — Nov 2014
Co Manager · Tilly's
• As operations manager, conducted weekly, monthly, and quarterly audits to ensure all operational procedures were in line with company policy • Utilized company loss prevention practices and procedures to reduce store’s shrink within a 4 month period • Promoted professional growth and facilitated talent development of each associate to drive performance excellence
Oct 2009 — Aug 2013
Assistant Manager · VANS
• Traveled to multiple stores throughout the district to train employees in areas of improvement based on the store's performance • Created an environment where service takes priority which resulted in increased sales and an increase in positive attitude within the store • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals

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