Kirstie Webster

Back of house nitty gritty, with a front of house personality.

Coordinated assigned aspects of events with all departments involved including venue sales, logistics, catering, audio/visual, lighting, decorations, sanitation, etc. Responsible for overseeing and participating in the set-up and tear down of event equipment including but not limited to tables, chairs, linens, lighting and basic audio/visual needs. Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients. Experience delegating tasks to other employees. Supervised my staff. Served as a liaison between other departments. Provided brilliant customer service as a component of all job duties.

Hosted events BRILLIANTLY. Coordinated assigned aspects of events with all departments involved including venue sales, logistics, catering, audio/visual, lighting, decorations, sanitation, etc. Responsible for overseeing and participating in the set-up and tear down of event equipment including but not limited to tables, chairs, linens, lighting and basic audio/visual needs. Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients. Experience delegating tasks to other employees. Supervised my staff. Served as a liaison between other departments. Provided brilliant customer service as a component of all job duties.

Coordinated all aspects of events from initial contact, ordering, planning, and follow-ups. Managed special events, traveling plans, daily agendas, and staff coordination.

Served as a customer service representative to ensure premier customer satisfaction. Trained new team members. Assisted customers with only professionalism and always in a timely fashion. Maintained the front desk and receptionist area in a neat and organized manner. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests, orders, or inquiries.

Planned multiple client appreciation events with client base of 3000. Assisted with social media marketing to expand online presence. Continually organized and assisted with monthly announcements and newsletters to achieve community awareness. Ensured exceptional customer service for all walk-ins, appointments and companies. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests, orders, or inquiries.

Hostess by day, banquet assistant by night. Served as an event coordinator to all inquiring clients. Assisted in daily tasks under the Event Manager that included staffing, working with clients/accounts, new employee training, and miscellaneous paperwork. Prepared banquet rooms for events. Set up and monitored buffet services.