Kim Cameron

• Generate POs for live music acts and follow up to ensure that shipments are shipped to correct location on time and in full. • Receiving inventory in system for product drop ships from vendor. • Follow up on invoices from vendors and process for payment. • Manage specialty retail account orders from order inception to delivery ensuring that orders are shipped correctly and on time. • Maintain vendor compliance specs for all customers to prevent compliance chargebacks. • Respond to all customer order/account inquiries and questions. • Compile monthly product performance reports.

• Coordinate with all internal departments to ensure successful execution of customer programs. • Responsible for all electronic data interchange (EDI) functions; onboarding new trading partners, inbound and outbound document processing, analyzing and implementing service changes with active accounts, identifying and resolving service issues. • Manage all vendor compliance processes. Review vendor manuals and portals to maintain up to date requirements and to identify opportunities to improve overall performance. • Review compliance violation charges and dispute as needed. Reduced vendor compliance charges by 50% in two years. • Processing customer orders and follow through to ensure orders ship on time according to customer specs. • Communicate with all departments in relation to EDI orders and compliance issues. • Review and approve all program and EDI related invoices from vendors. • Responsible for all GDSN item data synchronization.

• Export Sales Manager - responsible for all international sales. • Rider Support Rep - manage amateur support program of 500+ riders. • Sales Support - provide sales support to the inside and outside sales reps which includes order processing, data entry and ERP system support.