JULIANA MARQUES BROWN

• Manages the life-cycle of the employment relationship with an assigned group of contractors. • Maintains employee files - this includes creation of new hire packets, training on documents, and collection and maintenance of all necessary forms. • Ensures I-9 accuracy and compliance. • Process background checks & drug screens. • Works closely with the Finance department to ensure accurate and on-time pay. • Coordinates laptop & equipment shipments to new hires. • Works closely with Travel Agency to coordinate flight, hotel & car reservations for talent needing travel to market. • Conducts "Quality calls" to check on project status, satisfaction, etc. • Provides performance feedback to talent including counseling, warnings, and terminations. • Participates and conducts termination meetings with employees. • Tracks communication and interactions with clients and talent in our applicant tracking system (SmartSearch). • Records all changes in employee status (work location, pay, expenses, classification, title, job responsibilities, etc.) and complete corresponding paperwork. • Provides employment verifications and other employment letters when necessary. • Resolves issues in a timely manner. • Communicates process or policy changes and any other pertinent information. • Collects and compile Exit Interview and annual Talent Satisfaction survey feedback. • Prepares reports of work-related accidents and/or injuries. • Completes special projects as assigned.