Jillian D'Andrea
EDI/Key Account Coordinator
Denver | United States
Skills
No information
Interests
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In my own words
— JillianI have over 6 years of experience working in wholesale account and wholesale key account management.
Over the years I have gained extensive knowledge of sales processes and operational logistics for different brands. In past positions I have also managed teams and provided support to ensure hitting and exceeding quarterly sales goals across brands.
Competencies: EDI, Orderbook Management, Excel, AX, Oracle, DSCO, Vantage Point, Outlook
Trajectory
Mar 2021 — Now
EDI/Key Account Coordinator · Fenix Outdoor Import, LLC
Key Account/EDI Coordinator - REIKey Account/EDI Coordinator - REI
Mar 2022 - Present
Focus solely on REI business for Fjallraven:
• Assist REI buyers with orders, modifications, and product delays.
• Collaborate with Sales Team on order book management and inventory fulfillment.
• Prepare entire season REI vendor catalog.
• Work cross functionally with vendor compliance, allocation, logistics and warehouse teams.
• Prepare a range of reports for sales and upper management on REI state of the business.Focus solely on REI business for Fjallraven.
Key Account/EDI CoordinatorKey Account/EDI Coordinator
Mar 2021 - Mar 2022 ·
Assisted key accounts that included Nordstrom, Nordstrom Canada, REI, Urban Outfitters and Zappos.
• Managed order book to maintain sales and hit quarterly goals.
• Served as an operational point of contact for sales team and key accounts.
• Seasonal item setup and maintenance including product details, pricing, UPC information, and product imagery.
• Prepared reports to analyze order book and determine necessary actions needed to meet and exceed account expectations.
• Communicated with logistics team and ware
Aug 2020 — Mar 2021
Account Services Customer Experience Rep · Fenix Outdoor Import, LLC
• Order entry and management for four territories and sales groups of Royal Robbins.
• Managed frequent emails, and inquiries from our wholesale customers, distribution centers, credit, and sales teams.
• Responsible when needed to revise orders, investigate, and correct discrepancies, as well as communicate drops, oversold and delays.
• Provided weekly reports to each sales rep based on their accounts and territory.
Jun 2019 — Jan 2020
Brand Assistant Manager SANUK & TEVA · Deckers Brands
Assistant Manager of Territory and Key Accounts Specialists, which includes:
-Collaborating with cross functional teams (Sale, Distribution, Supply/Demand Planning and Credit)
-Responsible for ensuring operational efficiency of my direct team
-Partner with Sales Operations in optimizing systems, policies and procedures.
-Attend brand monthly action meetings and biannual sales meetings.
-Run reports and analyze findings to optimize sales performance.
Apr 2018 — Jun 2019
Brand Assistant Manager HOKA ONE ONE · Deckers Brands
Assistant Manager of Territory and Key Accounts Specialists, which includes:
-Collaborating with cross functional teams (Sale, Distribution, Supply/Demand Planning and Credit)
-Responsible for ensuring operational efficiency of my direct team
-Partner with Sales Operations in optimizing systems, policies and procedures.
-Attend brand monthly action meetings and biannual sales meetings.
-Run reports and analyze findings to optimize sales performance.
Oct 2017 — Apr 2018
Brand Lead UGG · Deckers Brands
-Manage Territory Account Specialists and assist when needed.
-Ensure all Account Specialist’s order books are clean, organized and coordinated to maintain company quarterly goals.
-Provide daily reports on Auto Rescheduled Units to UGG Team.
-Oversee the fulfillment of replenishment and pre-booked orders for one Major UGG Account.
Jan 2017 — Oct 2017
Key Account Specialist TEVA/SANUK · Deckers Brands
Assist major accounts that include Nordstrom, Nordstrom Rack, Hautelook and Zappos wholesale orders for TEVA and Sanuk, which includes:
-Orchestrated the fulfillment of weekly replenishment and pre-booked orders.
-Ensured all vendor compliance requirements are upheld.
-Communicaed with Deckers warehouses to confirm orders are appropriately routed and shipped.
-Assisted the sales team and buyers by providing Oracle BI reports on accounts.
-Addressed any issues for account that may arise.
Mar 2016 — Dec 2016
Account Specialist UGG · Deckers Brands
Assisted regional sales representatives in managing UGG and UGG SPA wholesale accounts based on territory, which included:
-Ensured orders process and ship correctly and on time from distribution to the accounts.
-Addressed logistical problems that arise during this process, issuing returns, and providing communication between distribution and sales.
-Managed frequent calls, emails, and inquiries from our wholesales customers, distribution centers, credit and sales teams.
-Processed credit memos and invoice adjustments, compiled and analyzed data using Excel pivot tables, and entered pre-season orders in accordance with current sales programs.
Mar 2016 — Mar 2016
Assistant Manager · Margerum Wine Company
-Gained complete knowledge of wine making process and wine styles.
-Conducted sales ordering, processing, shipping, billing and customer interface through the operation of VinNow.
-Managed tasting room daily store operations.
-Managed and curated Tasting Room Events
May 2015 — Jul 2015
Temporary Administrative Assistant · Office Team
I provided assistance at different companies that need administrative help for a temporary period. Duties include but are not limited to :
- Answering and directing phone calls.
- Creating excel sheets.
- Scheduling and maintaining a calendar of events and meetings.
Oct 2014 — May 2015
Assistant Manager, Patagonia · Vail Resorts Retail
-Conduct sales, transfers, shipping, and returns through POS operation.
-Store key holder and manage store open and closing operations.
-Merchandise and set store visual display.
-Style and assist customers per each individual need.
Nov 2012 — Oct 2014
Director of Client Services · Wonder Valley Ranch Resort & Conference Center/ River Way Ranch Camp
-Designed apparel using Adobe Illustrator and Photoshop.
-Worked with different vendors to order all the apparel and supplies for camp.
-Revamped and ordered the staff uniform for over 150 employees.
-Managed bunking for the 9 weeks of camp for 2000 campers.
-Coordinated and reserved transportation with bus charters and Enterprise.
-Managed and coordinated all camp events
Nov 2011 — Nov 2012
Hostess · Wine Cask
-Managed reservations for a 75 personal seated restaurant to maximize seat covers.
-Welcomed all patrons; presenting them to their table with menu and drinks.
-Provided special event support for weddings and large events, hosting and bar tending.
Sep 2011 — Nov 2012
Assistant Tasting Room Manger · Au Bon Climat Winery
-Gained complete knowledge of wine making process and wine styles.
-Conducted sales ordering, processing, shipping, billing and customer interface through the operation of VinNow.
-Managed tasting room daily store operations.
-Managed the monthly wine and merchandise inventory and ordered inventory as needed.
-Generated a monthly employee schedule for 10 employees.
Dec 2010 — Aug 2011
Bridal Consultant/ Assitant Manager · La Soie Bridal
Jan 2010 — May 2010
Intern · Volcom
Jun 2009 — May 2010
Sales Associate · Banana Republic
-Assisted and styled customers according to individual needs.
-Conducted sales on POS system.
-Provided assistance merchandising and setting visual displays
Aug 2005 — Feb 2006
Sales Associate · Nordstrom
Apr 2004 — Jul 2005
Sales Associate · Nordstrom
Activity
Education history
California State University Long Beach
Family and Consumer Sciences/Human Sciences | 2005 - 2010
