Family and Consumer Sciences/Human Sciences

Creative Agencies

Fashion

Lifestyle

Outdoor

Snow

Streetwear

Surf

Health & Fitness

EDI/Key Account Coordinator

Administration & Clerical

I have over 6 years of experience working in wholesale account and wholesale key account management. Over the years I have gained extensive knowledge of sales processes and operational logistics for different brands. In past positions I have also managed teams and provided support to ensure hitting and exceeding quarterly sales goals across brands.

Competencies: EDI, Orderbook Management, Excel, AX, Oracle, DSCO, Vantage Point, Outlook

Key Account/EDI Coordinator - REIKey Account/EDI Coordinator - REI
Mar 2022 - Present 
Focus solely on REI business for Fjallraven:
• Assist REI buyers with orders, modifications, and product delays. 
• Collaborate with Sales Team on order book management and inventory fulfillment.
• Prepare entire season REI vendor catalog.
• Work cross functionally with vendor compliance, allocation, logistics and warehouse teams. 
• Prepare a range of reports for sales and upper management on REI state of the business.Focus solely on REI business for Fjallraven.

Key Account/EDI CoordinatorKey Account/EDI Coordinator
Mar 2021 - Mar 2022 · 
Assisted key accounts that included Nordstrom, Nordstrom Canada, REI, Urban Outfitters and Zappos.
• Managed order book to maintain sales and hit quarterly goals.
• Served as an operational point of contact for sales team and key accounts. 
• Seasonal item setup and maintenance including product details, pricing, UPC information, and product imagery. 
• Prepared reports to analyze order book and determine necessary actions needed to meet and exceed account expectations.
• Communicated with logistics team and ware

• Order entry and management for four territories and sales groups of Royal Robbins.
• Managed frequent emails, and inquiries from our wholesale customers, distribution centers, credit, and sales teams.
• Responsible when needed to revise orders, investigate, and correct discrepancies, as well as communicate drops, oversold and delays. 
• Provided weekly reports to each sales rep based on their accounts and territory.

Account Services Customer Experience Rep

Assistant Manager of Territory and Key Accounts Specialists, which includes:
-Collaborating with cross functional teams (Sale, Distribution, Supply/Demand Planning and Credit)
-Responsible for ensuring operational efficiency of my direct team 
-Partner with Sales Operations in optimizing systems, policies and procedures.	
-Attend brand monthly action meetings and biannual sales meetings.
-Run reports and analyze findings to optimize sales performance.


Brand Assistant Manager SANUK & TEVA

Brand Assistant Manager HOKA ONE ONE

-Manage Territory Account Specialists and assist when needed.
-Ensure all Account Specialist’s order books are clean, organized and coordinated to maintain company quarterly goals. 
-Provide daily reports on Auto Rescheduled Units to UGG Team.
-Oversee the fulfillment of replenishment and pre-booked orders for one Major UGG Account.


Brand Lead UGG

Assist major accounts that include Nordstrom, Nordstrom Rack, Hautelook and Zappos wholesale orders for TEVA and Sanuk, which includes: 
-Orchestrated the fulfillment of weekly replenishment and pre-booked orders. 
-Ensured all vendor compliance requirements are upheld.
-Communicaed with Deckers warehouses to confirm orders are appropriately routed and shipped.
-Assisted the sales team and buyers by providing Oracle BI reports on accounts.
-Addressed any issues for account that may arise. 

Key Account Specialist TEVA/SANUK 

Assisted regional sales representatives in managing UGG and UGG SPA wholesale accounts based on territory, which included:
-Ensured orders process and ship correctly and on time from distribution to the accounts.
-Addressed logistical problems that arise during this process, issuing returns, and providing communication between distribution and sales.
-Managed frequent calls, emails, and inquiries from our wholesales customers, distribution centers, credit and sales teams.
-Processed credit memos and invoice adjustments, compiled and analyzed data using Excel pivot tables, and entered pre-season orders in accordance with current sales programs.

Account Specialist UGG

-Gained complete knowledge of wine making process and wine styles.
-Conducted sales ordering, processing, shipping, billing and customer interface through the operation of VinNow. 
-Managed tasting room daily store operations. 
-Managed and curated Tasting Room Events

Assistant Manager

I provided assistance at different companies that need administrative help for a temporary period. Duties include but are not limited to :
- Answering and directing phone calls.
- Creating excel sheets. 
- Scheduling and maintaining a calendar of events and meetings.

Temporary Administrative Assistant

-Conduct sales, transfers, shipping, and returns through POS operation. 
-Store key holder and manage store open and closing operations.
-Merchandise and set store visual display.
-Style and assist customers per each individual need.

Assistant Manager, Patagonia 

-Designed apparel using Adobe Illustrator and Photoshop.
-Worked with different vendors to order all the apparel and supplies for camp. 
-Revamped and ordered the staff uniform for over 150 employees.
-Managed bunking for the 9 weeks of camp for 2000 campers.
-Coordinated and reserved transportation with bus charters and Enterprise.
-Managed and coordinated all camp events

Director of Client Services

-Managed reservations for a 75 personal seated restaurant to maximize seat covers.  
-Welcomed all patrons; presenting them to their table with menu and drinks.
-Provided special event support for weddings and large events, hosting and bar tending.

Hostess

-Gained complete knowledge of wine making process and wine styles.
-Conducted sales ordering, processing, shipping, billing and customer interface through the operation of VinNow. 
-Managed tasting room daily store operations. 
-Managed the monthly wine and merchandise inventory and ordered inventory as needed. 
-Generated a monthly employee schedule for 10 employees.

Assistant Tasting Room Manger

Bridal Consultant/ Assitant Manager

-Assisted and styled customers according to individual needs.    
-Conducted sales on POS system. 
-Provided assistance merchandising and setting visual displays

Sales Associate

Intern

Jillian D'Andrea is an EDI/Key Account Coordinator at Fenix Outdoor Import, LLC in Denver, CO.

Jillian D'Andrea

Jillian D'Andrea

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Education history

California State University Long Beach