Jessica Raisanen

Area Manager for Amazon.com

- Manage empty railcar queues to ensure sufficient railcar supply for individual OEM shippers through preparation of individual queue reports and monitoring empty railcar pipelines - Primary interface on shipper issues with railroad and fleet management for designated shippers - Communicate with internal team members and external rail and shipper contacts to convey information related to tactical distribution, empty car supply and performance measurements - Actively plan, design, develop, implement and monitor project-based solutions to solve Reload-specific distribution issues and serve as single point-of-contact for projects under individual management

Underwriter II (January 2016 – May 2016) - Evaluated credit, appraisal and compliance documentation for conventional, FHA and VA loans to ensure investor and internal guidelines were met and approved Outside Underwriting Specialist (February 2015 – January 2016) - Conducted initial and clear to close reviews on residential loans to ensure investor and company guidelines were adhered to - Examined credit, income, asset, appraisal and title policy for each assigned loan to ensure investor and internal guidelines were adhered to - Reviewed loan documentation for accuracy and completeness while working with production teams to secure all required documentation - Managed a daily loan pipeline by prioritizing reviews and escalated issues Underwriting Operations Assistant (June 2014 –February 2015) - Analyzed daily reports to track work flow of underwriting specialists and loan assignments to investors and internal underwriters - Evaluated designated residential loans to ensure approvals meet underwriting guidelines and company best practices - Facilitated communication with underwriters, investors and senior management to resolve complex loans and escalated issues - Assisted Underwriting Manager in the design and implementation of processes that strengthen controls, improve efficiency, and eliminate redundant tasks or deficiencies Compliance Specialist (February 2013 – June 2014) - Led daily audit process to evaluate accuracy and adherence to state and federal regulations of adverse loans - Maintained a personal audit accuracy of 99% and helped increase team audits by 21% since being promoted to position - Collaborated with Compliance Manager to improve existing policy and develop new policy as needed to maintain compliance with changing government regulations; including but not limited to: HMDA, ECOA, RESPA, QM - Interfaced directly with senior management in order to serve as subject expert for direction on compliance related questions and requests from other teams Conditions Processor (December 2012 – February 2013) - Presented loan conditions to designated investors; updated and tracked internal system through loan process - Responsible for continuing education on company guidelines and general mortgage industry