Jeremy Cast

o Own Return to Vendor (recovery) inventory process – Reconcile and Adjust GL o Generate monthly reporting for internal monthly/quarterly/annually forecasts o Perform SOX Control based validations/systemic comparisons monthly/quarterly/annually o Reconcile owned controlled accounts and reports on monthly basis o Assist/Partner with various brand finance teams for transparent and accurate forecasting o Identify & develop procedural improvements/automations for maximum efficiency

• Digital Loss Prevention Investigations Analyst – 12/16/18 – 05/15/2020 • Merchandise Payables Staff Accountant/Analyst – 10/24/2016 – 12/15/2018 • DC Inventory Control Analyst/Accountant– 08/26/2013 – 10/23/2016 • Field/HQ Payroll Tax Analyst – 07/11/2011 – 8/25/2013 • Corporate Payroll Associate – 05/04/2009 – 07/10/2011 • Employee Services Contact Center Associate: 07/22/2007 – 05/03/2009

As an Apple Store Specialist my focus was not to be a salesperson, but instead uphold the world class customer service standards that Apple adheres to and expects from all of its employee’s. This involved respectfully assisting prospective customers with solutions offered by Apple as well as offering a customer experience that would ensure they enjoyed their store experience regardless if they made a purchase or not. We were encouraged to always ask questions and share our learning experiences with customers to bond with them.

Duties were to maintain daily "float" cash in safe, open/close stores, always provide superior customer service, work effectively with teams in a high paced environment and to be a part of creating an enjoyable atmosphere for customers and the partners. The skills I picked up while with Starbucks have always been beneficial to me on both a professional and personal level by teaching me how to take ownership and drive results. (Time frame covers various "terms" of employment w/ Starbucks - Detailed breakdown available upon request)

Maintain, control, and serve for store operations, sales, photo lab, inventory and training as well as tracking store and photo sales. Handled escalated customer service issues and provided feedback/mentoring to my employees. (Prior Ritz Camera employment dates & info available upon request)