Jeffrey Steadman

+ Accelerate growth, engagement, and Yelp brand reach, both locally and by managing multiple remote markets and employees + Create fresh, scalable, large-scale marketing campaigns to engage the user community and score media wins for the brand + Plan remarkable community events for customer retention, and convert new attendees into highest-level loyal customers + Ideate and execute new, untested community growth pilot programs, evaluate their success using hard market data, and write playbooks to spread effective methods to the team at large + Ensure user satisfaction through online engagement tools + Hire and manage a team of local and remote support staff + Track performance and outcomes of marketing efforts and formulate future plans and budgets accordingly