Jeffrey "Dillon" Reed

Part-Time - Work directly under mentorship/supervision of Sommelier-Ian Honaker (Owner of Let's Talk Wine). - Utilize knowledge of wine industry, regions, and grape varietals to meet customer needs. - Drive sales by assisting customers with suggestions and recommendations for food pairings. - Spend countless hours learning/studying the ever-changing wine industry to best fill the sales role.

- Rapidly learned the window and door industry through monitored training and rigorous self-teaching methods. - Sold $91,890 in 2nd full month of sales with MRW, and was 3rd most revenue grossing sales representative that month. - Had a 33% closing rate in 2nd full month of sales with an average of $5,105 per appointment issued.

- Worked on a team that increased the overall student staff customer service approval from 86% positive to 97% positive in an academic year. - Ensure smooth-running of daily operations in Hurlburt Student Center and Heth Hall - Monitor multi-million dollar building for safety, security, and maintenance needs. - Assisted patrons using in-house sound and computer equipment with technical issues. - Set-up multiple rooms in Heth and Hurlburt Halls according to customer needs and diagrams.

- Achieved 116% of personal sales goal and increased local area sales by $4,679. - Finished 14th out of 42 in the Chesapeake Region and 147th out of 600 in the country - Sold $19,075 in print, online, and mobile advertisements. - Average 35 and 45 sales calls per day.

- Secondary supervisor for the enhancement part of the company - Go in and take out the old landscape and plant the newly designed scape - Oversee travel and performance of crew of 2-4 employees on job sites - Ensure 100% customer satisfaction I worked at VallyCrest the summer of 2010, 2011, 2012.

- Account for inventory - Perform light paperwork duties - Adhere to food quality standards - Greet and serve customers