Jaclyn Dunne

• Creates and manages company's Facebook, Instagram, and LinkedIn accounts • Develops unique content showcasing overall brand, leading to increased customer acquisition • Communicates with customers through social media mediums and responds to inquiries • Develops plans for catering events including budget, venue location, and menu preparation • Coordinates rental equipment orders, set up, and take down for full service catering events

• Conducted outbound calls to potential clients generated through sales leads • Performed one-on-one phone presentations to Real Estate Agents, influencing them to take action • Prospected for leads, set my own appointments and generated referrals

• Managed a team of 70 employees including 7 direct team leaders • Led a sales driven culture, increased sales revenue by 7% • Provided annual and quarterly reviews to team leaders and team members • Trained store teams on food safety guidelines, achieved 3 exemplary regulatory visits • Owned and championed Target's visual merchandising for the entire store

• Promoted 3 Team Leaders through a self-designed development program • Led a mentorship program to strengthen relationships in the store, increased engagement metrics to 98% • Coached and trained team members for interviews • Provided reviews to team members and executives on developmental progress • Proactively planned for hiring needs to ensure the store is staffed in all work centers

• Managed entire store operations within a $70 million store • Executed opening and closing the store, ensuring all Target property and personnel are secure • Utilized store metrics to set goals and expectations, increased metrics to 97.8%

Developed content, promoting current chapter accomplishments to International Headquarters for publication in the Sorority Life section of The Crescent magazine