Devin Keefe
Account Coordinator
Denver | United States
Skills
No information
Interests
Marketing
Copywriting
Sales
Digital marketing
Industries
Bike
Outdoor
Snow
Trajectory
Mar 2021 — Now
Account Coordinator · SmartEtailing
• Responsible for creating and maintaining a digital marketing plan including website design, layout, content, and online catalog for over 75 independent bicycle shops
• Enhanced client website performance through marketing consultation, copywriting, and graphic selection.
• Resolved client inquiries via email, phone, and Google meet
• Managed project timelines of accounts on a recurring monthly basis
• Strengthened web performance reporting for retailers by assisting with Google Ads and Analytics projects
Apr 2018 — Now
Sales Associate/Mechanic · Guthrie Bicycle
• Utilized Ascend customer relations software to perform sales, track inventory, and facilitate work orders
• Achieved over $380,000 in individual sales for the company since starting, contributing to record sales years in 2019 and 2020
• Addressed needs and abilities in cycling for 20-30 customers a day while maintaining a 92% net promoter score on consumer engagement metrics
Jan 2020 — Mar 2021
Marketing Strategist · Guthrie Bicycle
• Managed social media accounts for two stores; followers on Instagram have doubled in 2020
• Redesigned various aspects of the company website and published several blog posts
• Administered various mountain bike demos and promotional events
• Monitored website traffic and generated reports to augment managerial decision making
• Operated several email marketing campaigns on Mailchimp
• Responsible for promoting a 2020 spring sale that generated over $90,000 in sales on a single day
Nov 2019 — Mar 2020
Customer Service Manager · The Sport Loft
• Integral to maintaining a highly customer-oriented atmosphere by catering to various needs and ability levels
• Frequently interacted with 20-30 customers per day contributing to an average rating of 4.8 stars on Google
Activity
Education history
University of Utah
Bachelor's of Science | 2016 - 2020
