Deanne Metz
Account Coordinator · Global Trim
Santa Ana, CA
In My Own Words
Highly organized and detailed professional with experience in product development, event operations, sales, and marketing. Looking to continue growing with a company long-term.
Work Experience
Account Coordinator
Global Trim2021 – Present
• Receive, review, and process customer requests for product quotes and sampling • Handle all product development correspondence from/to supplier • Maintain record of items in development, including sampling status • Ensure quoting commitments and production schedules are met • Receive processed samples and conduct QAQC review to ensure samples meet the intent of the customer artwork and/or specifications • Work with supplier to resolve all product quality issues
Sales & Marketing Assistant
Specialty Equipment Market Association2018 – 2021
• Create and track Sales Director's contracts, sponsorships, and total revenue. • Support Sales Directors by organizing various tasks, projects, and presentations. • Assist with artwork, contract, and sponsorship collection. • Daily administrative tasks such as email communication, maintaining records, general customer calls, pulling invoices, etc. • Collection of customer information to keep CRM updated and viable. • Use of spreadsheets, databases, and reports to compile necessary Sales information and tools. • Communicate directly with clients to encourage trusting relationships. • Create schedule with consideration of all departments and stay ahead of it to ensure tasks are completed ahead of deadlines. • Maintain records of and prepare Sales packets to send to prospective customers. • Manage travel coordination and expense reporting for Sales Directors.
Marketing Manager
Orange County Harley-Davidson2015 – 2018
• Manages marketing, advertising, and promotional activities to enhance each department. • Takes initiative to measure, enhance, and enrich the position and image of the dealership. • Coordinates events and parties for Orange County Harley-Davidson. • Gains experience with HDNet, PSN (website host), Talon, More than Rewards, and other applications commonly used at Harley-Davidson and various automotive and power sports dealerships. • Maintains website banners, imagery, event calendar, specials, and more. • Manages Riding Academy modules on HDNet and in-store. • Creates and manages e-newsletter campaigns. • Maintains social media outlets such as Facebook, Instagram, and Twitter. • Uses and builds on graphic design and photography experience to create advertising and marketing material.
Salon Coordinator
Bentley's Salon & Day Spa2005 – 2015
• Greet clients and offer exceptional customer service. • Answer multiple telephone lines and handle all scheduling of appointments in a professional manner. • Efficiently open and close the salon and day spa. Manage cash register and record transactions. • Maintain organized appearance of the salon and day spa throughout the day. • Customize services to meet client's needs. Promoted sales of jewelry, boutique, and hair care. • Maintain retail display and visual merchandising of retail products. • Train new employees. Create and manage social networking sites.
Education
Associate's Degree in Liberal Arts
Rancho Santiago Canyon College2008 – 2012
Associate's Degree in Liberal Arts
