David Hernandez
Warehouse/ Operations Manager
Wildomar | United States
Skills
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Interests
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Industries
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Summary
Activity
Work experience
Tru Grit Fitness
Warehouse/ Operations Manager | 07/2020 - Current
92081
* Expert in warehouse/customer service management/ people management (40+ employees)
* Develops Standard operating procedures, systems and streamlined process.
* Expert in vendor guidelines (Walmart, BestBuy, HomeDepot, Lowes, Target, DSG, RR)
* Applies customer services skills for customer pickup and coordinates with customer service team needs and escalations.
* Extensive knowledge working with 3PL.
* Provides all training to warehouse team members.
* Provides best practices for effective and cost saving methods of shipping
* Forklift Certified
* For lift trainee Certified
* Expert in logistics both import and export
* Assists in procurement of inventory with Global supply chain team
* Works closely with Senior management
* Manages projects of medium scope and complexity for Sales and Operations management, driving deadlines and communicating status
DJO Consumer
Industry Specialist | 06/2016 - 03/2021
92081
* Coordinate with Wholesale team and Finance to process new dealer applications.
* Enter orders from Wholesale sales team.
* Confirm availability of inventory for orders and communicate with sales reps
* Coordinate with customers to follow their vendor guidelines.
* Assure orders are entered properly and any requirements are communicated to logistics team
* Customer service- Communicated via phone or email for online orders.
* Sales supportassist customers with orders (suggestions for bracing, EMS, footwear)
* Order entryvia phone orders, emails, custom bracing.
* Maximizing sales by assisting customers, cross selling.
* Training new employeesorder entry, product training. Customer suggestion.
* Other task and duties, but not limited.
* Managed New products from inception to go live
* Provided outside sales for new and existing products
* Planned, setup and attended all sales events.
* Marketing, social media, manage current and new athletes.
* Provided social media for department products, user guides and how to general inquiries.
* Key player in establishing and building new account relationships as well as maintaining existing relationships.
Xterra Wetsuits
Warehouse Manager | 01/2015 - 05/2016
92012
* Manage warehouse and supervise staff of 5+
* Shipping and receiving- Managed all order fulfillment which included Invoicing, BOL's, Packing Lists and other document preparation for all incoming and outgoing orders (domestic and international)
* Logistics Management-Scheduled all pick up's w/ various transportation companies for LTL orders, FTL orders and international orders
* Customer service- Communicated via phone or email for online orders.
* Inventory management-Cycle counts, Quality control, returns, contact vendors, order supplies.
* Maximize sales by shipping on time and accurately
* Maintain stock control systems for accuracy and future planning of storage capacity.
* Supervise inventory management and control processes including stocking ordering and re-ordering and order fulfillment.
* Improve operational efficiency across warehouse processes maintaining budgetary goals and company objectives.
PAULSON MANUFACTORING
46752 Rainbow Canyon RD Inj. Molding Tech/Assistant Supervisor | 07/2013 - 12/2014
92592
* Lead Mechanic, Manage Technicians.
* Machine maintenance logs.
* Trouble shootings, installation and removal of molds, light electrical repairs.
* Quality control, addressing product quality, equipment and employee concerns in order to improve process efficiencies.
* Production reports to manager, working with engineering, maintenance, and material planning to deliver continuous improvement initiatives.
* Preparation of Materials.
* Service and repairs to machine and punch press.
* Operate forklift.
* Clean and maintain warehouse in compliance with OSHA safety standards.
