Christopher Kmec
Restaurant Manager/Server · Skadi
Mission Viejo, CA
In My Own Words
Graduate from Sonoma State University with a BA in Political Science and minor in Film studies. Upon graduation I Worked for Oakley in retail sales and was later promoted to customer service and then dealer/RX services. I am an Orange County based professional with 4+ years experience in client administration, customer service, inventory control, and high volume sales.
I have a passion for leading a very active lifestyle which gives me a unique ability to connect with other professionals in the Sports industry. I am an avid cyclist, runner, skier, golfer and outdoors man and would love to put my expertise and energy to use for a company that shares my values.
Work Experience
Race Officer
Mammoth Mountain2016 – 2022
Organized USSA/FIS sanctioned ski and snowboard races for the 2016/2017 season. Worked with Tournament directors, race judges, timers, and course officials to ensure events ran on time and in an organized fashion. Successfully executed high profile, nationally televised events such as the US Grand Prix, The Revolution Tour, and various Olympic qualifiers and FIS races. Worked outside in harsh conditions.
Sales Coordinator
Orangetheory Fitness2016 – 2016
Lead to generate new members through multiple local marketing campaigns.
Assisted management in meeting new membership quotas and financial objectives.
Answered all member questions and resolved any discrepancies.
Built relationships with prospective and active members.
Offered the highest level of personalized member service.
Followed up with members to ensure satisfaction.
Customer Service Rep - Dealer/RX Services
Oakley2013 – 2015
Facilitated a variety of account calls throughout the work day by multitasking accordingly and applying extensive brand knowledge
Troubleshooted with Supervisors and Leads to remedy customer situations
Mediated scenarios involving warranty/return of products, transactions of all Oakley merchandise, brand education for the customer, etc.
Became experienced with SAP Database and Microsoft Office programs
Intramural Sports Coordinator
Sonoma State University2011 – 2012
Organized and supervised intramural sports matches for my campus recreation center.
Scheduled all campus events, tournaments, matches, as well as the shifts of other employees.
Advised referees to ensure fair play and assist in conflict resolution.
Sales Consultant
Mission Pool & Spa2011 – 2011
Provide technical assistance to customers.
Ensure Inventory control and process orders.
Conduct water quality lab tests and report results via web based platform.
