Caitlin Ponce de Leon
HR Recruiter/Coordinator · Acra Lending
Mission Viejo, CA
Work Experience
Administrative Assistant
SADDLEBACK EYE MEDICAL ASSOCIATES2019 – 2020
• Maintain clinic schedule and make sure scheduling is done properly, while communicating with patients to address and resolve problems. • Be knowledgeable of, and answer inquiries regarding; insurance accepted, HMO vs PPO, fees of service, services offered, and patient care methods. • Decipher patients' general needs vs. immediate urgent needs and demonstrate good listening skills and proper amount of empathy while checking patients into their appointments.
Marketing/Freelance
WD LAND2015 – 2019
Former Marketing Coordinator -> Freelance (Remote work) • Manage and run company website by implementing tools and tactics to create a user friendly site. • Market the company listings online by utilizing techniques in the field such as social media platforms. • Create and monitor all social media accounts such as Twitter and LinkedIn. Marketing Coordinator • Responsible for the tactical marketing efforts such as assisting directly with brokers in managing and implementing property-specific marketing campaigns. • Supported all internal communication within the office between brokers and employees. • Maintained company databases and kept inventory of the market by developing quarterly reports for the brokers.
