Ashley Grady

• Financial: Create, maintain and analyze store sales/budget reports ($90 million budget); reconcile all store expense reports through Concur and Oracle • Leadership: Coach, train and develop Management Team of 60 as well as Sales Team of 450 • Operations: Support store operations by acting as a resource for customers and employees • Teach: Plan and teach technology classes to leadership team • Social Media: Lead of the store’s social media outlets (Instagram & Facebook) • Marketing & Events: Coordinate store events, including meetings, rallies, customer and community events; create and maintain marketing communications for entire store; respond to customer letters on behalf of the store manager • Customer Service: Lead of customer service on behalf of the store manager (Yelp, Medallia, emails, letters, in person interaction) • Achievements: Wellness Ambassador with multiple recognitions for programs, All-Star (twice), Future Nordstrom Leader graduate, superior ranking for Ebit & Gr