Arlen Mossgrove
Operations Specialist
Park City | United States
Skills
No information
Interests
No information
Industries
Bike
Fishing
Lifestyle
Outdoor
Snow
Surf
Trajectory
Nov 2017 — Now
Operations Specialist · Kodiak Cakes
• Manage orders and communications between Kodiak Cakes and a growing number of customers
• Monitor operational relationships and performance of third party logistics companies
• Track Key Performance Indicators to provide insight to managers on operational performance
• Oversee key accounts such as Walmart, KeHE, HEB, Publix, and more
• Create training documents for new employees in a rapidly changing environment
Jun 2017 — Nov 2017
Brand Ambassador · Kodiak Cakes
• Promote brand awareness through the planning and execution of field marketing events
• Executed Costco roadshows
• Gather useful insights on customer feedback at field events
• Provide Field Marketing Managers reports of the successes and opportunities for future events
• Pack and send out samples of products for marketing team members
• Provide concise and timely responses to customer service emails and calls
May 2015 — May 2017
Ambassador Vice President · Dixie State University
• Oversaw 38 student ambassadors. This included monitoring an extensive communication plan utilizing various social media platforms and conducting a weekly leadership course/training
• Facilitated on-campus events for prospective students including tours, retreats and overnight stays
• Interviewed and selected student ambassadors
• Led orientation for over 2000 incoming Freshmen
• Conducted extensive research on the factors linking social media to student recruitment
Aug 2013 — May 2015
COLLEGE ATHLETE · Dixie State University
DSU REBRANDING COMMITTEE, January 2016
When not working, I enjoy outdoor recreation including, skiing, rock climbing and mountain biking. I also enjoy playing sports and staying physically fit and active.
Activity
Education history
Dixie State University
BACHELOR OF INTEGRATED STUDIES | 2013 - 2017
