Bike

Fishing

Lifestyle

Outdoor

Snow

Surf

Operations Specialist

Logistics, Shipping & Operations

• Manage orders and communications between Kodiak Cakes and a growing number of customers

• Monitor operational relationships and performance of third party logistics companies

• Track Key Performance Indicators to provide insight to managers on operational performance

• Oversee key accounts such as Walmart, KeHE, HEB, Publix, and more

• Create training documents for new employees in a rapidly changing environment

• Promote brand awareness through the planning and execution of field marketing events

• Executed Costco roadshows

• Gather useful insights on customer feedback at field events

• Provide Field Marketing Managers reports of the successes and opportunities for future events

• Pack and send out samples of products for marketing team members

• Provide concise and timely responses to customer service emails and calls

Brand Ambassador

• Oversaw 38 student ambassadors. This included monitoring an extensive communication plan utilizing various social media platforms and conducting a weekly leadership course/training
• Facilitated on-campus events for prospective students including tours, retreats and overnight stays
• Interviewed and selected student ambassadors
• Led orientation for over 2000 incoming Freshmen
• Conducted extensive research on the factors linking social media to student recruitment

Ambassador Vice President

DSU REBRANDING COMMITTEE, January 2016


When not working, I enjoy outdoor recreation including, skiing, rock climbing and mountain biking.  I also enjoy playing sports and staying physically fit and active.

COLLEGE ATHLETE

Arlen Mossgrove is an Operations Specialist at Kodiak Cakes in Park City, UT. View their experience, skills and work history on Malakye — the professional…

Arlen Mossgrove — Operations Specialist at Kodiak Cakes

Arlen Mossgrove

Skills

Interests

Industries

Education history

Dixie State University