Alyssa Kidder
Department Manager Women's Shoes · Nordstrom
Newport Beach, CA
In My Own Words
• Teach, coach and develop employees to deliver outstanding customer service • Manage employees to meet or exceed their sales goals, performance expectations, department sales per hour, and multiple sales • Plan, prepare and execute a business plan to achieve volume goals • Plan, prepare and execute events and promotions to increase volume and profitability • Ensure the aesthetic and functional display of merchandise to maximize sales • Communicate with the buyers on a daily/weekly basis to competitive trends and product availability
Work Experience
Department Manager Women's Shoes
Nordstrom2005 – Present
• Teach, coach and develop employees to deliver outstanding customer service • Manage employees to meet or exceed their sales goals, performance expectations, department sales per hour, and multiple sales • Plan, prepare and execute a business plan to achieve volume goals • Plan, prepare and execute events and promotions to increase volume and profitability • Ensure the aesthetic and functional display of merchandise to maximize sales • Communicate with the buyers on a daily/weekly basis to competitive trends and product availability
Education
Bachelors of Science in Family and Consumer Science
Cal State University Long Beach1999 – 2003
Bachelors of Science in Family and Consumer Science